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Talent Four Consulting

Senior Analyst, ServiceNow Developer

Talent Four Consulting

Senior Analyst Developer at Talentfour focusing on ServiceNow development and automation processes. Collaborating on governance initiatives and enhancing platform functionalities in hybrid work environment.

Posted 7/31/2026full-timeSão Paulo • 🇧🇷 BrazilSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in ServiceNow platform development, configuration, and automation, with a strong focus on IT governance and process improvement. Proficient in integrating corporate systems and ensuring data integrity within the CMDB and CSDM frameworks.

Highest-signal resume keywords
ServiceNow Platform DevelopmentREST and SOAP API IntegrationFlow Designer AutomationServiceNow CSA CertificationITIL Best Practices

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
ServiceNow DevelopmentData ArchitectureConfiguration Management Database (CMDB)Common Service Data Model (CSDM)Discovery and Service MappingPython ProgrammingITOMObservability
Soft Skills
Excellent Communication SkillsRelationship Building
Tools & Technologies
Flow DesignerIntegration HubPower BIAzure DevOps
Certifications & Qualifications
ServiceNow CSA Certification
Industry Keywords
IT GovernanceProcess AutomationUser Acceptance Testing (UAT)

Tech Stack

Tools & technologies
AzurePythonServiceNowSOAP

About the role

Key responsibilities & impact
  • Platform development and enhancement
  • Provide support and configuration for the ServiceNow platform
  • Implement automations using Flow Designer and Integration Hub
  • Develop integrations with corporate systems using REST and SOAP APIs
  • Participate in testing, user acceptance (UAT), and deployment of new features
  • Support IT governance initiatives aligned with ITIL best practices
  • Identify opportunities for continuous improvement and process automation
  • Contribute to the evolution, governance, and quality of the CMDB
  • Support adoption and evolution initiatives for CSDM (Common Service Data Model)
  • Ensure the integrity of relationships between configuration items (CIs)
  • Support governance processes and technology asset management
  • Configure and support the adoption of Now Assist features (Generative AI)

Requirements

What you’ll need
  • Development experience on the ServiceNow platform
  • Advanced knowledge of the modules/technologies listed above
  • Experience in functional and technical platform support and maintenance
  • Knowledge of data architecture and ServiceNow table structure
  • Excellent communication skills and the ability to build relationships with technical and executive stakeholders
  • Ability to work in large, complex corporate environments
  • Bachelor's degree or higher
  • Preferred qualifications
  • ServiceNow CSA (Certified System Administrator) certification
  • Experience with Discovery and Service Mapping
  • Knowledge of Power BI
  • Knowledge of Azure DevOps
  • Knowledge of Python
  • Experience with ITOM and observability

Benefits

Comp & perks
  • Career development opportunities
  • Hybrid work