Senior Analyst, ServiceNow Developer – Enhancements Development

Talent Four Consulting

Senior ServiceNow Developer responsible for platform enhancements and automation in ITSM modules. Collaborating with teams for integration and governance initiatives in São Paulo, Brazil.

Posted 7/31/2026full-timeSão Paulo • 🇧🇷 BrazilSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in ServiceNow platform development, including ITSM, SPM, and CMDB modules, while implementing automations and integrations using Flow Designer and REST/SOAP APIs. Strong communication skills facilitate effective collaboration with technical and executive stakeholders in complex corporate environments.

Highest-signal resume keywords

ServiceNow Platform DevelopmentFlow Designer Automation ImplementationREST and SOAP API IntegrationServiceNow CSA CertificationITIL Best Practices Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNow DevelopmentData Architecture KnowledgeServiceNow Table StructuresITOM ExperienceObservability ExperienceDiscovery KnowledgeService Mapping KnowledgePython KnowledgePower BI KnowledgeAzure DevOps Knowledge

Soft Skills

Excellent Communication SkillsRelationship Management Skills

Certifications & Qualifications

ServiceNow CSA Certification

Industry Keywords

ITSMSPMCMDBIT GovernanceContinuous ImprovementProcess Automation

Tech Stack

Tools & technologies

AzureITSMPythonServiceNowSOAP

About the role

Key responsibilities & impact

Platform Development and Evolution
Work on the evolution of the ServiceNow platform in modules such as ITSM, SPM, CMDB, and others.
Implement automations using Flow Designer and Integration Hub.
Develop integrations with corporate systems via REST and SOAP APIs.
Participate in testing, validation, and deployment of new features.
Support IT governance initiatives aligned with ITIL best practices.
Identify opportunities for continuous improvement and process automation.
Ensure the integrity of relationships between configuration items (CIs).

Requirements

What you’ll need

Experience developing on the ServiceNow platform.
Advanced knowledge of the modules/technologies mentioned above.
Experience in functional and technical platform support/maintenance.
Knowledge of data architecture and ServiceNow table structures.
Excellent communication and relationship skills with technical and executive stakeholders.
Ability to work in large, complex corporate environments.
Bachelor’s degree or higher.
ServiceNow CSA (Certified System Administrator) certification is a plus.
Experience with Discovery and Service Mapping is a plus.
Knowledge of Power BI is a plus.
Knowledge of Azure DevOps is a plus.
Knowledge of Python is a plus.
Experience with ITOM and observability is a plus.

Benefits

Comp & perks

Flexible working hours
Opportunities for professional development