Application Support Analyst – IT Operations

Talent Four Consulting

Application Support Analyst responsible for monitoring and supporting applications in production environments. Collaborating with technical and business teams to resolve incidents and issues in São Paulo.

Posted 7/30/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Application Support and Systems Maintenance, with strong capabilities in PL/SQL for data analysis and web services integration. Proficient in Unix/Linux environments and skilled in providing technical support and user assistance.

Highest-signal resume keywords

PL/SQL (Oracle) Data AnalysisApplication Support ExperienceWeb Services (SOAP and REST)Unix/Linux Log AnalysisUser Support and Customer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PL/SQL (Oracle)Web Services (SOAP)Web Services (REST)Unix/Linux NavigationLog AnalysisWindows EnvironmentsData QueriesTechnical Incident IdentificationSystemic Inconsistency AnalysisDeployment Support

Soft Skills

Analytical SkillsOrganizational SkillsCuriosity in Problem InvestigationGood Communication SkillsTeam Collaboration

Tools & Technologies

AI Tools (Cursor)AI Tools (ChatGPT)AI Tools (Copilot)AI Tools (Gemini)

Industry Keywords

Application SupportService DeskSystems MaintenanceTechnical SupportIntegration Flows

Tech Stack

Tools & technologies

LinuxOracleSOAPSQLUnix

About the role

Key responsibilities & impact

Monitor applications and integration flows in the production environment.
Perform data queries and analysis using PL/SQL (Oracle).
Assist in identifying technical incidents and systemic inconsistencies.
Monitor integrations between systems via web services (SOAP and REST).
Analyze logs in Unix/Linux environments to help identify failures.
Provide technical support to users, diagnosing issues and handling support tickets.
Support deployment and validation activities in the production environment.
Work collaboratively with functional areas, vendors, and technical teams.

Requirements

What you’ll need

Experience in Application Support, Service Desk, or Systems Maintenance.
Knowledge of PL/SQL (Oracle) for queries and data analysis.
Basic knowledge of web services (SOAP and REST), including reading XML and JSON.
Basic knowledge of Unix/Linux environments (navigation, commands, and log analysis).
Knowledge of Windows environments.
Experience in user support and customer service.
Analytical, organized, and curious about problem investigation.
Good communication skills and the ability to work in a team.
Familiarity with AI tools (Cursor, ChatGPT, Copilot, Gemini) is a plus.

Benefits

Comp & perks

Recruitment process managed through the Quickin platform.
We offer innovative IT projects.
Opportunities for professional growth.