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Senior Product Analyst – 12 Month FTC
Takeaway.comSenior Product Analyst at Just Eat Takeaway.com designing measurement strategies for the Courier App. Leading analyses for operational excellence and advocating for the courier's experience.
Tech Stack
Tools & technologiesAirflowPythonSQLTableau
About the role
Key responsibilities & impact- Design and implement comprehensive measurement plans for our front-end courier experience using tools like Snowplow or Google Analytics 4.
- Partner with engineers to define event schemas and ensure front-end tracking is robust, scalable, and accurately reflects the courier’s real-world journey.
- Perform deep-dive analyses by merging app-tracking data with backend operational data sources (e.g., dispatch logs, routing efficiency, payment systems) to identify friction points.
- Leverage Airflow to orchestrate data pipelines and maintain version-controlled workflows via GitHub, ensuring data reliability and reproducible research.
- Own the end-to-end experimentation such as A/B testing, etc. You’ll design experiments, calculate sample sizes, and perform causal inference to determine what truly moves the needle.
- Explore and implement Agentic AI workflows to automate routine analysis, anomaly detection, or courier feedback categorization, keeping the team focused on high-impact strategy.
- Build and maintain sophisticated, executive-level dashboards in Tableau that track the health of the courier experience and logistics performance.
- Act as the analytical advocate for our couriers, using data to highlight pain points in their daily workflow, ensuring the 'Courier Voice' is a primary driver of the product roadmap.
- Ensure all tracking and data collection methods are strictly compliant with GDPR and local privacy regulations.
Requirements
What you’ll need- Strong experience in Product Analytics, with a heavy focus on mobile app environments (logistics or gig-economy experience is a massive plus).
- Expertise in Snowplow, Google Analytics, or similar event-level tracking tools.
- Advanced SQL skills and data visualization mastery in Tableau.
- Experience with Airflow for orchestration and GitHub for collaborative development.
- Proficiency in Python or R for statistical analysis and causal inference.
- Familiarity with or curiosity about Agentic workflows and leveraging AI to scale analytical impact.
- Proven track record in running experiments A/B testing and other methodologies including network effect interference and how to mitigate it through advanced testing designs.
- A strong grasp of GDPR principles and how they apply to user tracking and data retention.
Benefits
Comp & perks- Inclusion, Diversity & Belonging
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Product AnalyticsSQLdata visualizationA/B testingstatistical analysiscausal inferenceevent-level trackingdata pipelinesversion controldata collection methods
Soft Skills
analytical advocacycommunicationcollaborationproblem-solvingstrategic thinking