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TADERA

Junior Helpdesk

TADERA

Junior Helpdesk intern assisting with technical support tasks at Providence. Involves device setup, software management, and user support in a hybrid work environment.

Posted 7/29/2026internshipMilano • 🇮🇹 ItalyJunior💰 €500 - €640 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in configuring and maintaining devices across iOS and Android platforms, along with proficiency in Windows and macOS environments. Strong support skills for troubleshooting hardware and software issues, complemented by effective communication and teamwork abilities.

Highest-signal resume keywords
Device Configuration (iOS and Android)Windows and macOS MaintenanceMicrosoft Office ProficiencyTechnical Support and TroubleshootingEnglish Language Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Device ConfigurationSoftware InstallationWindows MaintenanceMacOS MaintenanceTechnical SupportTroubleshootingMicrosoft OfficeAndroid KnowledgeIOS Knowledge
Soft Skills
Interpersonal SkillsPatienceTeamwork
Certifications & Qualifications
Diploma in ITITS Qualification in IT

Tech Stack

Tools & technologies
AndroidiOSMacOS

About the role

Key responsibilities & impact
  • Configurazione e preparazione dei dispositivi aziendali (iOS e Android)
  • Installazione, aggiornamento e manutenzione di software su sistemi Windows e macOS
  • Supporto agli utenti nella risoluzione di problematiche hardware e software
  • Assistenza sull'utilizzo del pacchetto Microsoft Office e degli strumenti aziendali
  • Gestione delle richieste di assistenza tecnica e supporto operativo quotidiano

Requirements

What you’ll need
  • Diploma ad indirizzo informatico, percorso ITS in ambito IT
  • Buona conoscenza del pacchetto Microsoft Office
  • Familiarità con gli ambienti Windows e macOS
  • Conoscenza dei sistemi operativi Android e iOS
  • Buona conoscenza della lingua inglese
  • Ottime capacità relazionali, pazienza e capacità di lavorare in team

Benefits

Comp & perks
  • Rimborso spese di 500€ lordi
  • 140€ buoni pasto