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About the role
Key responsibilities & impact- Own day-to-day client relationships, acting as the central point of contact for all campaign matters
- Lead weekly status calls, manage the status sheet, and ensure all actions and deadlines are met
- Lead client meetings and deliver against all agreed SLAs (meetings, calls, reporting)
- Resolve issues quickly and anticipate ways to mitigate future challenges
- Partner with the Business Development Manager, Account Director, and Digital Strategist to understand client goals
- Support your Director in developing strategies, campaign planning content, ad hoc briefs, and annual plans
- Effectively project manage all aspects of campaigns, ensuring channels, people, and tasks are well organised
- Own weekly and monthly performance reports, drawing out actionable insights and challenging activation teams where needed
- Manage cross-channel invoicing and ensure budgets are fulfilled, auditable, and billed correctly
- Support the Account Director with collecting intelligence for pitch work and new business opportunities
- Manage and mentor executive(s): prioritise tasks, set objectives, and ensure development opportunities across all disciplines
Requirements
What you’ll need- Very strong operational knowledge of key media, digital performance channels; analytics and measurement
- A good working knowledge of Amazon Ads, Marketplaces, Retail Media and Social Commerce
- Proven ability to operate effectively in a fast-paced, entrepreneurial startup environment
- Strong organisation and project management capabilities
- Excellent attention to detail
- Data-driven approach to analysis with strong strategic thinking skills
- Excellent communication, listening and presenting skills
- Experience with people management, including the development of direct reports’ Objectives, Reviews and 1-2-1s
- Very strong experience in a client facing role & ability to build relationships with external stakeholders
- Excel acumen with strong analytical capabilities, with the ability to translate these into commercial strategies
- Fluent in spoken and written English
Benefits
Comp & perks- Generous holiday allocation and birthday off
- One day per quarter as mental health days
- Health insurance
- Havas Pension Scheme
- Group Income Protection
- Free Mortgage Advice
- Retail discounts with Havas Perks
- Competitive parental leave offering
- Parental Support & Fertility Support Loans
- Pregnancy Support, Coaching & Pregnancy Loss Leave
- Return to Work Support System
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
analyticsmeasurementproject managementdata analysisstrategic thinkingExcel
Soft Skills
communicationlisteningpresentingorganisationattention to detailpeople managementrelationship building
