Business Analyst

TADERA

Business Analyst responsible for developing workflows and documenting requirements. Liaising between stakeholders to facilitate new marketing capabilities and client launches.

Posted 6/4/2026full-timeChennai • 🇮🇳 IndiaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Collecting and developing requirements for workflow in and out of the platform
Documentation and quality assurance for delivery on those requirements
Act as a liaison between the team and our customers (internal and external)
Support the requirements-gathering process and impact assessment activities for initiatives involving the development of new marketing capabilities, new client launches, new product launches, campaign execution, and other client engagement activity
Work with various stakeholders to elicit business requirements to clearly document the scope and objectives of the planned activity
Conduct process analysis and business interviewing activities
Perform research and impact analysis, root cause analysis, and as-Is process mapping related to assigned initiatives
Seek to identify areas of improvement within existing processes
Communicate identified impacts to stakeholder groups involved in the creation and execution of marketing campaigns
Understand strategic requirements and develop technical/resource/execution requirements
Call center setup, management, and audit
Maintain best practices for handling, storing and using data

Requirements

What you’ll need

Bachelor's Degree in Business, Marketing, Computer Information Systems, or related field of study
Strong interpersonal effectiveness with ability to collaborate and work well with various stakeholder groups
High attention to detail and audit for data anomalies and trends
Ability to independently investigate and resolve issues
Critical thinker
Demonstrated ability to influence without authority and drive measurable outcomes
Understanding of API integrations and experience implementing
Knowledge of data security protocols for handling sensitive information
Knowledge of Data Warehousing technologies

Benefits

Comp & perks

Equal opportunities to all potential employees
Zero tolerance for discrimination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

API integrationsdata security protocolsdata warehousingprocess analysisimpact analysisroot cause analysisas-Is process mappingrequirements gatheringquality assurancedocumentation

Soft Skills

interpersonal effectivenesscollaborationattention to detailindependent investigationcritical thinkinginfluence without authoritycommunicationstakeholder engagementproblem-solvingprocess improvement

Certifications

Bachelor's Degree in BusinessBachelor's Degree in MarketingBachelor's Degree in Computer Information Systems