Account Director

TADERA

Account Director at Prose on Pixels leading client relationships and overseeing project delivery while managing teams. Ensuring satisfaction and retention in creative content agency.

Posted 5/14/2026full-timeLondon • 🇬🇧 United KingdomLeadWebsite

About the role

Key responsibilities & impact

Lead client relationships, ensuring satisfaction and retention across multiple channels
Oversee campaign and project delivery, ensuring best practice and production excellence
Support the team with complex projects and escalated delivery issues
Present and lead client presentations, offering strategic counsel and guidance
Proactively identify opportunities to grow the account and improve ways of working
Ensure accurate forecasting and resource planning
Manage and develop direct reports, providing training and support
Track and reconcile projects and campaigns, ensuring profitability and timely delivery
Estimate and invoice projects accurately, managing third-party costs
Collaborate with the Global VP to monitor client revenue and business growth
Integrate AI-based project management and collaboration tools
Leverage AI-enabled analytics and client management platforms to deliver actionable insights
Drive adoption of new client management tools and platforms

Requirements

What you’ll need

5+ years’ experience in client services within a creative, production or marketing business
Experience line-managing junior team members
Strategic campaign and project planning
Decision-making and problem-solving
Excellent relationships with key clients and stakeholders
Team management and professional development
Mac/Apple OS, Office suite, Excel (P&L management)
Experience with multi-market or global accounts
Experience working with creative and media partners is a plus

Benefits

Comp & perks

Other duties as assigned by management
Flexible working hours to accommodate project deadlines
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

strategic campaign planningproject planningP&L managementresource planningforecastingclient managementAI-based project managementAI-enabled analytics

Soft Skills

client relationship managementproblem-solvingdecision-makingteam managementprofessional developmentcommunicationstrategic counsel