Collections

• Tabeo has a positive approach to collections, focused on customer needs. We are looking for a Collections Specialist to assist with day to day collections. The role, which will be a vital part of Tabeo’s ongoing success, involves building relationships with customers, while also ensuring timely payments and the recovery of outstanding balances on both non regulated/regulated loans.
• Responsibilities will include:
• Monitoring and investigating accounts to identify outstanding loans in arrears or default
• Solid understanding of repayment schedules and debt management, working in line with Tabeo’s policy and procedures to ensure effective and timely management of collections related caseload
• Processing ad-hoc payments and refunds as required, resolving issues where necessary
• Maintain accurate records using internal systems
• Report on collection activity as required
• Escalation of complex cases to senior management
• Contribution to our ethos of continuous improvement, by communicating customer and product feedback with the wider business.

Collections Specialist

Collections Team Lead

Collections Agent

Collections Executive, French Speaking

Collections Specialist

Collections Officer