Technical Training Facilitator
T5 Data Centers
full-time
Posted on:
Location Type: Hybrid
Location: Charlotte • North Carolina • United States
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About the role
- Create engaging and effective training materials, including presentations, manuals, e-learning modules, and hands-on exercises that align with organizational goals and address the specific technical skills and knowledge required, ensuring they are up to date with the latest industry trends and technologies.
- Deliver technical training sessions through various formats, such as instructor-led training, virtual classrooms, webinars, and workshops, ensuring participants grasp complex concepts and practical applications.
- Conduct assessments to identify the training needs of employees and teams, collaborating with stakeholders to understand technical skill gaps and learning requirements.
- Develop and implement evaluation mechanisms to assess the effectiveness of training programs, collecting feedback from participants and stakeholders to continuously improve content and delivery methods.
- Utilize Learning Management Systems (LMS) to organize and track training initiatives, managing course enrollment, tracking participant progress, and reporting requirements.
- Work closely with subject matter experts (SMEs) and site training representatives (STRs) to ensure the accuracy and relevance of training content, incorporating real-world examples and case studies.
- Utilize instructional design principles, adult learning theory, and instructional technologies to design and develop high-quality learning materials, including online courses, e-learning modules, instructor-led training materials, job aids, and assessments.
- Stay updated with the latest trends, technologies, and best practices in instructional design and adult learning. Identify and recommend innovative approaches to enhance learning experiences.
- All other duties consistent with your role as you may be assigned by T5FM management.
Requirements
- Minimum 5+ years of mission critical environment experience
- Minimum 1+ year of Learning Management System experience
- Experience with Camtasia, Snagit, Adobe Suite products is a plus
- Experience with instructional learning methodologies is a plus
- Train the trainer certification a plus
- Exceptional organizational, quantitative, and problem-solving skills, required.
- Exceptional attention to detail, required.
- Ability to approach problems both logically and creatively, required.
- Ability to interact professionally with all levels of the organization, required.
- Strong organizational and time management skills
- Highly collaborative with proven ability to build strong partnerships
- Excellent written, verbal, and interpersonal communication skills
- Highly computer literate with proficiency in windows OS and related business and communication tools
- Ability to create and modify training content within Learning Management Systems (LMSs)
- Project management skills, balancing multiple projects and competing priorities
- Independent self-starter
Benefits
- Commitment to Diversity & Military Veterans
- Battle-Tested Leadership Experience
- 100% Data Center Focused
- Owner-Operator Mindset
- Up to 75% travel
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Learning Management Systeminstructional designadult learning theoryCamtasiaSnagitAdobe Suitetraining content developmentevaluation mechanismstechnical training deliveryassessment methodologies
Soft skills
organizational skillsproblem-solving skillsattention to detaillogical thinkingcreative thinkinginterpersonal communicationcollaborationtime managementself-starterquantitative skills
Certifications
Train the Trainer certification