Commercial Appliance Service Technician

T&J Companies

Commercial Appliance Technician responsible for customer work orders at T&J Appliance Solutions. Troubleshooting and resolving issues on-site with company-provided vehicle and electronic dispatch.

Posted 7/2/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSenior💰 $32 - $42 per hourWebsite

Tech Stack

Tools & technologies

Chef

About the role

Key responsibilities & impact

The Service Technician is responsible for responding to customer work orders as assigned by their service manager. This includes traveling to and from customer locations to troubleshoot and resolve issues as needed.
The technician will be given a van, company fuel card, credit card, phone and iPad. All work orders are dispatched electronically via the phone/iPad the afternoon before. The tech is expected to quickly view those work orders, so they are aware of their next day’s schedule.
The Service Tech is expected to take their vehicle home each night.
Company Vehicle is permitted for work use ONLY unless cleared by T&J Service Manager ahead of time. All vehicles are GPS monitored not only for locating, but for monitoring safe driving habits.
The Service Tech will report via phone to their manager here in Albany. The service manager is always available to assist the tech with any all questions and concerns.
The Service Technician is required to follow all company policies and procedures both internally and externally facing.

Requirements

What you’ll need

Must have a clean driving record
Candidates must be willing to drive up to 2 hours (one way) for service calls
Excellent communication and troubleshooting skills as your supervisor will be remote, in our main office
Ability to work independently and with others
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Experience maintaining, troubleshooting and replacing TurboChef, Merry Chef, Bunn, Mastrena, Hatco, Clover Vertica, Franke or similar equipment is preferred
Knowledge of the Facility Services industry is preferred
High School Diploma or equivalent is required
Refrigeration certification highly encouraged, but not mandatory
Candidates must be authorized to work in the United States
Candidates must pass a drug test and background check prior to starting work

Benefits

Comp & perks

Health Insurance offered
Dental Insurance offered
Employee discount program
Opportunities for growth and development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

TroubleshootingEquipment MaintenanceRefrigeration KnowledgeAttention To DetailOrganizational Skills

Soft Skills

Interpersonal SkillsAbility To Work IndependentlyTeam Collaboration

Certifications

Refrigeration CertificationHigh School Diploma