Senior Product Designer

SysMap Solutions

Product Designer at Grupo SysMap working on enhancing user experiences for digital platforms and applications. Collaborating with cross-functional teams to drive insights and improve digital solutions.

Posted 6/1/2026full-timeSão Paulo • 🇧🇷 BrazilSeniorWebsite

About the role

Key responsibilities & impact

Map, analyze and evolve the acquisition journey with an end-to-end view (top to bottom of the funnel);
Identify improvement opportunities based on behavioral data, metrics and user research;
Create flows, wireframes and prototypes focused on conversion, clarity and usability;
Work closely with Product, Marketing and Engineering to build performance-oriented experiences (CRO);
Lead and support experimentation initiatives (A/B tests) to optimize the funnel;
Validate solutions through usability testing and analysis of metrics (conversion, drop-off, journey time, etc.);
Translate insights into practical improvements that impact acquisition, engagement and revenue;
Support building a data-driven decision-making culture;
Ensure consistency of experience across digital channels (website, landing pages, academic platforms).

Requirements

What you’ll need

Previous experience in UX Design for digital products (platforms, apps or systems);
Proficiency with design and prototyping tools (Figma or similar);
Experience with complex, cross-functional journeys;
Knowledge of research methods (interviews, usability testing, qualitative and quantitative analysis);
Experience with applications, bots and support channels;
Expected metrics and indicators:
Channel engagement and adoption;
Reduction in service tickets/operational contacts;
NPS / CSAT;
Student retention and continuity.
Nice to have
Experience with mobile apps and transactional platforms;
Experience working on products with large user bases;
Experience in the education sector;
Experience with self-service journeys or digital support;
Knowledge of service design or digital ecosystem design;
Bachelor's degree in Design, UX or related fields.

Benefits

Comp & perks

Position also open to candidates with disabilities (PwD)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

UX DesignprototypingA/B testingusability testingqualitative analysisquantitative analysisconversion rate optimizationdata analysisuser researchwireframing

Soft Skills

collaborationcommunicationleadershipproblem-solvinganalytical thinkingcreativityadaptabilityattention to detailuser-centric mindsetdata-driven decision making

Certifications

Bachelor's degree in DesignBachelor's degree in UXBachelor's degree in related fields