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Client Services Specialist

Synergy Settlement Services

Client Services Coordinator supporting Orlando operations for injured individuals’ post-settlement processes. Responsibilities include client communications, case documentation, and ensuring exceptional service.

Posted 7/28/2026full-timeOrlando • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $34,000 - $42,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client communication and case management skills, with a focus on maintaining accurate records and providing exceptional service. Proficient in coordinating between clients and stakeholders while supporting administrative functions.

Highest-signal resume keywords
Client CommunicationCase ManagementAdministrative SupportDocumentation ManagementCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Exceptional ServiceFollow-ThroughOrganizational Skills
Industry Keywords
HealthcareLegal SupportHospitalityInsuranceEducationBanking

About the role

Key responsibilities & impact
  • Managing inbound client communications via phone and email
  • Opening and organizing new case files
  • Preparing and tracking intake documentation
  • Coordinating communication between clients and stakeholders
  • Maintaining accurate case records and documentation
  • Supporting administrative and reporting functions
  • Providing exceptional service and follow-through

Requirements

What you’ll need
  • Experience in customer service, healthcare, legal support, hospitality, insurance, education, banking, administrative support, or case management is highly valued.

Benefits

Comp & perks
  • Competitive pay and bonus opportunities
  • Medical, dental, vision, and 401(k) with company match
  • Paid holidays and generous PTO
  • Professional office environment
  • Clear career advancement opportunities
  • Ongoing training and development