Managing Director

Syneos Health

Managing Director role at Syneos Health focusing on driving growth, customer satisfaction, and operational delivery. Overseeing financial performance and developing strategies for assigned accounts and geographies.

Posted 4/30/2026full-timeHyderabad • 🇮🇳 IndiaLeadWebsite

About the role

Key responsibilities & impact

The Managing Director is a senior individual contributor responsible for driving profitable growth, customer satisfaction and high-quality operational delivery for the company.
This position oversees and is accountable for the financial performance of one or more assigned accounts as well as front of shop clinical delivery within defined geography; develops and executes strategies and operational tactics to grow the account(s), geography or achieve material growth and market share in the geography through new opportunities.
Acts as the main executive-level customer relationship holder and contact for major decisions affecting the relationship, growth, delivery, and financial health of each account.
Develops, deploys, and executes with key Syneos Health Stakeholders overall strategy for the geography achieving agreed metrics, targets and goals.
Leverages, develops, and nurtures executive-level relationships with the key customers and decision-makers, identifying, developing, and driving opportunities for growth and value creation.
Work with project teams to coordinate clinical trials and other assigned services; provides direction and strategy for the development of local business entities.
Represents the country in global projects to global customers providing support in education, feasibility and delivery oversight where needed.
Develops and leads account governance oversight including Executive and Operational governance forums.
Provides thought leadership and drives growth through innovation and challenging norms to create new opportunities and compelling solutions.

Requirements

What you’ll need

Advanced degree (e.g., MBA, MS, PhD) in a relevant field, such as life sciences, medicine, or pharmacy.
Minimum of 15+ years of experience in consultative, strategic sales and customer account management.
8+ years of experience in clinical operations in the clinical research industry, with a proven track record of success.
Extensive knowledge and understanding of the clinical research market, trends, regulations, and best practices.
Ability to establish authority, trust, and influence as a senior leader, and use this to generate value and growth for the company and the clients.
Broad operational knowledge, with proficiency in managing and overseeing the operational aspects of the account.
Cross-functional mind-set, highly collaborative, exceptional orchestrator of stakeholders and solutions, with an ability to coordinate and collaborate with various internal and external stakeholders, to ensure seamless delivery and customer satisfaction.
Must be a customer focused leader with exceptional communication skills and uphold the company ethical standards and policies in all that they do.
Demonstrated leadership skills with the ability to collaborate, influence, and persuade.
Excellent computer skills, with strong knowledge of Microsoft Office products.
Ability to facilitate and lead team activities related to new business opportunities.
Effective organizational and problem-solving skills, with an elevated level of attention to detail and accuracy.
Ability to travel as required, up to 50% of the time (TBC).

Benefits

Comp & perks

We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.
We are continuously building the company we all want to work for and our customers want to work with.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

clinical operationsstrategic salescustomer account managementclinical researchoperational deliveryfinancial performancebusiness developmentproject coordinationgovernance oversightvalue creation

Soft Skills

leadershipcommunicationcollaborationinfluencecustomer focusproblem-solvingorganizational skillsattention to detailtrust buildingorchestration

Certifications

MBAMSPhD