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Digital Marketing Manager
Syneos HealthDigital Marketing Manager leading digital strategies for patient recruitment in clinical trials. Collaborating with innovators in healthcare at Syneos Health.
About the role
Key responsibilities & impact- Lead the strategy, planning, and oversight of digital patient recruitment programs for clinical trials across therapeutic areas.
- Own the end-to-end digital recruitment strategy, from feasibility and audience identification through awareness, pre-screening, referral, and enrollment support.
- Translate study protocols, inclusion/exclusion criteria, and recruitment goals into integrated digital recruitment strategies across paid, owned, and social channels.
- Partner with clinical, medical, and regulatory stakeholders to ensure recruitment approaches are ethically sound, compliant, and patient-centric.
- Serve as a senior strategic advisor to sponsors, CROs, and internal teams on clinical trial recruitment challenges and opportunities.
- Lead client discussions on recruitment planning, optimization, performance risks, and mitigation strategies, grounded in data and real-world recruitment dynamics.
- Develop and present strategic POVs, roadmaps, and recommendations tied to enrollment targets, timelines, and study milestones.
- Provide strategic oversight across digital recruitment channels, including paid media collaboration, social media, trial websites and landing experiences, SEO, influencer/patient advocacy partnerships, and emerging platforms.
- Ensure channel strategies are aligned to patient behavior, health information-seeking patterns, and study-specific barriers to participation.
- Define and oversee recruitment performance frameworks, including KPIs such as cost per referral, screen rates, enrollment conversion, and diversity representation.
- Act as the strategic hub across Account, Creative, Paid Media, Analytics, Technology, and Medical/Legal/Regulatory teams.
Requirements
What you’ll need- 6–8+ years of experience in digital and social strategy within an agency or in-house environment; Clinical trial recruitment experience required.
- Demonstrated experience supporting clinical trial patient recruitment initiatives, including awareness, engagement, and enrollment strategies across digital channels.
- Strong understanding of the global clinical trial ecosystem, including patient journeys, site engagement, recruitment challenges, and regulatory considerations (e.g., IRB, informed consent, fair balance).
- Proven ability to lead integrated digital strategy across social, web, paid media collaboration, content ecosystems, SEO, influencer partnerships, and emerging platforms.
- Track record of delivering senior-level, data-informed strategic counsel to client and brand leadership.
- Experience partnering with and influencing cross-functional teams, including Creative, Analytics, Paid Media, Medical/Legal/Regulatory, and Technology.
- Strong leadership presence with experience mentoring teams and setting strategic standards across accounts.
- Advanced storytelling and presentation skills, with the ability to translate complex data and insights into clear strategic recommendations.
- Proficiency with Microsoft PowerPoint, Excel, and digital/social and analytics platforms (e.g., Google Analytics, platform analytics, social management tools).
- Deep knowledge of the healthcare and regulatory landscape, with experience applying it to digital and social activation.
- Experience with or strong interest in generative AI, automation, and emerging digital technologies preferred.
Benefits
Comp & perks- We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
- We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
digital recruitment strategyclinical trial recruitmentSEOdata-informed strategic counselpatient engagement strategiesenrollment conversionKPI definitioncontent ecosystemsinfluencer partnershipsemerging digital technologies
Soft Skills
leadership presencementoringstrategic standards settingstorytellingpresentation skillscross-functional team collaborationclient discussionsstrategic oversightdata translationethical compliance