Syneos Health

Senior Customer Contract Analyst

Syneos Health

full-time

Posted on:

Location Type: Hybrid

Location: Dalian • China

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Job Level

Senior

Tech Stack

Swift

About the role

  • Owns and manages the contracts process and works proactively with Project Leads and Business Development
  • Drives identified corporate targets and departmental goals through active workload management and prioritization.
  • Identifies project and/or individual contract-related risks and provides swift resolution to ensure timely execution of contracts and change orders.
  • Maintains ownership of and manages contract process to ensure timely delivery and execution consistent with standard cycle times.
  • Leads the negotiation and preparation of both financial and contractual terms within complex customer agreements.
  • Provides clear analysis and recommendations to internal stakeholders and Project Leads.
  • Collaborates closely with the Pricing and Proposals teams to finalize budgets and financial models.
  • Effectively negotiates with Customers to achieve mutually acceptable financial outcomes.
  • Drives quarterly contracting targets through active workload management and prioritization.
  • Develops internal stakeholder relationships and works independently with Project Leads, Business Development, and Customer on assigned projects.
  • Updates and maintains timely records in Customer Relationship Management (CRM) system and Contract Management System based on Customer Contract Management (CCM) processes.
  • Evaluates contracts for completeness and accuracy by comparing to department guidelines.
  • Maintains a high level of flexibility.

Requirements

  • BA/BS degree in a Business Administration, Finance or Legal field
  • minimum of 2 to 5 years of experience preferably in contract drafting, and/or contracts management within a pharmaceutical research, go to market, and/or healthcare environment;
  • Must be customer-centric, self-motivated, and proactive.
  • Excellent problem-solving skills and above average attention to detail.
  • Ability to perform several tasks simultaneously to meet critical deadlines
  • Strong analytical skills.
  • Ability to work successfully in a team environment and maintain effective working relationships with colleagues and manager.
  • Demonstrates effective time management skills.
  • Ability to prioritize multiple tasks with management guidance and oversight.
  • Excellent interpersonal, verbal and written communication skills.
  • Demonstrates a positive and flexible attitude toward new and/or unconventional work assignments.
  • Excellent organizational skills with ability to prioritize multiple tasks.
  • Ability to work well under pressure and adapt to changing priorities.
  • Professional ability to interact with individuals at all levels and different personalities.
  • Good interpersonal skills and ability to work well with others.
Benefits
  • We are passionate about developing our people, through career development and progression;
  • supportive and engaged line management;
  • technical and therapeutic area training;
  • peer recognition and total rewards program.
  • We are committed to building an inclusive culture – where you can authentically be yourself.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
contract draftingcontracts managementfinancial analysisbudgetingrisk managementcontract negotiationchange order managementCustomer Relationship Management (CRM)Contract Management Systemproject management
Soft Skills
customer-centricself-motivatedproactiveproblem-solvingattention to detailteamworktime managementorganizational skillsinterpersonal communicationflexibility
Certifications
BA/BS degree in Business AdministrationBA/BS degree in FinanceBA/BS degree in Legal field