Syneos Health

Senior Clinical Dev Ops Analyst

Syneos Health

full-time

Posted on:

Location Type: Hybrid

Location: Gurugram • 🇮🇳 India

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Job Level

Senior

Tech Stack

ETLSQLUnity

About the role

  • Subject matter expert in assigned solutions
  • Responds to customer support inquiries in a timely manner
  • Develops increased knowledge based on previous inquiries and information
  • Participates in new projects as required for clinical system or clinical reporting
  • Run and disseminate routine reports
  • Triages, reviews, and responds to requests for ad hoc metrics
  • Finds opportunities to streamline operations through data flows or workflow tools
  • Deliver prompt and efficient user support
  • Development and delivery of training efforts for internal and external customers
  • Responds to Service Desk tickets routed to the department

Requirements

  • SQL proficiency (joins, window functions)
  • Power BI Desktop expertise (DAX, data modeling, Power Query/M)
  • Data modeling best practices (star schema, fact/dimension design, RLS)
  • ETL/data preparation across multiple sources
  • Strong requirements-gathering skills
  • Troubleshoot and optimize DAX and semantic models
  • Strong stakeholder engagement skills
  • Clear documentation (data dictionaries, logic definitions, usage notes)
  • Ability to work cross-functionally with IT, SMEs, and business leaders
  • Databricks experience (notebooks, Unity Catalog)
  • Power Apps/Power Automate experience
  • Copilot / AI-assisted analytics skills
Benefits
  • supportive and engaged line management
  • technical and therapeutic area training
  • peer recognition and total rewards program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SQLPower BIDAXdata modelingETLdata preparationtroubleshootingoptimizing DAXDatabricksPower Apps
Soft skills
requirements-gatheringstakeholder engagementclear documentationcross-functional collaborationuser supporttraining deliveryproblem-solvingcommunicationtime managementadaptability