Director of Operations
Syneos Health
full-time
Posted on:
Location Type: Remote
Location: Remote • Alaska, Arizona, Maine, Ohio, Rhode Island • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Driving operational excellence across real-world and late-phase research portfolios
- Ensuring successful delivery of peri- and post-approval studies while fostering account growth and long-term client partnerships
- Providing end-to-end oversight from RFP/proposal development to portfolio execution
- Leading cross-functional teams to deliver complex, global RWLP programs on time and within budget
- Overseeing client accounts, including governance, risk management, and financial performance
- Partnering with stakeholders to identify evidentiary needs
- Ensuring delivery aligns with regulatory standards and Syneos Health SOPs
- Supporting business development through proposal strategy and bid defenses
- Driving operational efficiency, quality, and innovation through process improvement
Requirements
- 10–12 years of clinical research experience
- 8–10 years in RWLP
- Direct experience with large-scale RWLP programs and client portfolio oversight
- Strong financial and contract management skills
- Prior CRO/pharma experience in cross-functional, global environments
- Excellent communication, team leadership, and stakeholder management capabilities
Benefits
- Company car or car allowance
- Health benefits to include Medical, Dental and Vision
- Company match 401k
- Eligibility to participate in Employee Stock Purchase Plan
- Eligibility to earn commissions/bonus based on company and individual performance
- Flexible paid time off (PTO) and sick time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
clinical researchRWLPfinancial managementcontract managementproposal developmentportfolio executionrisk managementprocess improvementgovernanceevidentiary needs
Soft skills
communicationteam leadershipstakeholder managementoperational excellenceclient partnershipcross-functional leadershipinnovationaccount growthquality assurancebusiness development