DevOps Engineer

• Understand the capabilities of system(s) or dashboard
• Respond to customer support inquiries in a timely manner
• Develop knowledge base for team reference
• Assist with system changes and implementations
• Maintain systems, reports, and dashboards based on feedback
• Lead development of new reports or dashboards
• Collaborate with business on requirements and data discovery
• Drive timelines and delivery with business stakeholders
• Lead process improvement initiatives
• Deliver prompt and efficient user support
• Develop and maintain training materials
• Respond to Service Desk tickets
• Prepare updates for meetings
• Exercise critical thinking and problem-solving skills

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