Syneos Health

Director, AI Program Management

Syneos Health

full-time

Posted on:

Location Type: Hybrid

Location: Morrisville • North Carolina • 🇺🇸 United States

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Job Level

Lead

Tech Stack

AWSAzureCloud

About the role

  • Develop and execute the enterprise AI strategy and ethical guidelines, aligned with business, operational, and strategic enterprise priorities
  • Partner with Product and Portfolio leads to identify and prioritize high-impact use cases
  • Lead cross-functional teams through the full lifecycle of AI initiatives—from concept to deployment and scaling
  • Partner to establish AI governance, Center of Excellence, KPIs, and delivery frameworks to ensure transparency and measurable impact
  • Manage AI vendor and consulting relationships, including contract negotiations and performance oversight
  • Collaborate with Strategy and Operations teams to refine and adopt effective processes and ways of working
  • Prepare and present reports on Technology Operations performance including key metrics, project status and operational issues
  • Serve as a strategic advisor to executive leadership, translating AI capabilities into business value
  • Drive organizational readiness through education, communication, and change management initiatives
  • Monitor and manage technology budgets including forecasting, expense tracking, and cost control
  • Ensure technology expenditures are aligned with budgetary constraints and financial goals
  • Communicate effectively with stakeholders at all levels including Senior Management to provide updates and resolve issues
  • Identify and manage risks associated with technology operations including security, compliance, and operational risks
  • Analyze operational data to identify trends, issues and opportunities for improvement

Requirements

  • Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
  • 10–15 years of experience in program management, with at least 5 years leading AI, data science, or digital transformation initiatives in healthcare
  • Proven ability to launch and scale new programs within complex environments
  • Strong understanding of AI/ML technologies and their application in life sciences
  • Familiarity with cloud-based AI platforms (e.g., Azure Health Data Services, AWS HealthLake)
  • Demonstrated leadership and team management skills with strong interpersonal communication, and stakeholder management abilities
  • Experience with budget management, vendor management and contract negotiations
  • Excellent analytical and problem-solving skills with the ability to derive actionable insights from complex data.
Benefits
  • Health benefits to include Medical, Dental and Vision
  • Company match 401k
  • Eligibility to participate in Employee Stock Purchase Plan
  • Eligibility to earn commissions/bonus based on company and individual performance
  • Flexible paid time off (PTO) and sick time

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
AI strategyAI governancedata sciencedigital transformationprogram managementbudget managementvendor managementcontract negotiationsanalytical skillsproblem-solving
Soft skills
leadershipinterpersonal communicationstakeholder managementchange managementorganizational readinesscollaborationcommunicationstrategic advisingperformance oversightrisk management