Project Manager
Synctera
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $120,000 - $160,000 per year
Job Level
Mid-LevelSenior
About the role
- Scope, plan, and lead complex cross-functional projects, establishing clear goals, ownership, and workflows across Product, Engineering, Payment Operations, and Compliance
- Improve internal documentation systems by defining information architecture and centralizing requirements, resources, and shared knowledge for easier team self-service
- Lead cross-functional decision-making by identifying the right SMEs, facilitating problem-solving discussions, and ensuring clear roles, next steps, and accountability
- Own and enhance the intake and completion process for fintech and bank diligence requests, establishing repeatable mechanisms that reduce cycle time and improve accuracy
- Build and operationalize systems that increase visibility into deliverables, risks, and dependencies, ensuring that critical tasks don't fall through the cracks
- Strengthen communication between Payment Operations and Compliance by creating simple, repeatable mechanisms for sharing updates and increasing visibility across teams
Requirements
- 5+ years of experience managing projects independently, ideally within FinTech, payments, banking, or SaaS environments
- Demonstrated ability to independently lead cross-functional initiatives from scope definition through delivery, driving alignment and outcomes with minimal oversight
- Proven success in structuring ambiguous work, creating clarity, and building repeatable processes that improve team execution
- A collaborative and influential approach that builds trust across teams, resolves ownership questions, and moves work forward even when priorities shift
- Excellent communication and documentation skills, with the ability to design centralized knowledge systems and create clear, digestible updates and artifacts
- Strength in facilitating complex discussions, identifying the right stakeholders, and guiding groups toward decisions, next steps, and accountability
- A proactive, detail-oriented working style with a strong sense of ownership, continuously identifying opportunities to refine processes, reduce friction, and improve execution
Benefits
- 100% employer paid medical, dental, and vision benefits for US and Canadian employees and dependents
- Employer contribution to HSA for US employees
- Annual HCSA and generous extended health care coverage for Canadian employees and dependents
- 401(k) for US employees and RRSP for Canadian employees
- Mental health resources available for all employees
- Unlimited paid time off
- Generous paid new parent leave program
- Home office setup stipend
- Stock options program for all employees
- Growth potential and opportunity to have a significant impact at an early stage of our company's journey
- Working alongside a skilled and passionate team
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementinformation architectureprocess improvementrisk managementstakeholder managementdocumentation systemscross-functional leadershipdata analysisFinTechSaaS
Soft skills
collaborationcommunicationproblem-solvinginfluential leadershipdetail-orientedproactivetrust-buildingfacilitationaccountabilityadaptability