Dynamics 365 CRM Solution Architect

SYNCREON

Dynamics 365 CRM Solution Architect responsible for defining and implementing CRM solutions remotely. Requires extensive experience in Dynamics CRM and business process architecture.

Posted 7/10/2026contractRemote • New Jersey • 🇺🇸 United StatesSeniorLeadWebsite

Tech Stack

Tools & technologies

AzureERP

About the role

Key responsibilities & impact

Define end-to-end CRM solution architecture for Dynamics 365 CE implementations.
Lead discovery workshops, requirement gathering sessions, and fit-gap analysis.
Translate business requirements into scalable functional and solution designs.
Create solution blueprints, architecture diagrams, and implementation roadmaps.
Provide architectural governance throughout the project lifecycle.
Design and implement:
o Lead Management
o Opportunity Management
o Account & Contact Management
o Sales Forecasting
o Sales Pipeline Management
o Territory Management
o Quote-to-Order Processes
o Sales Insights and AI-Driven Selling
Design customer engagement strategies utilizing:
o Customer Segmentation
o Customer Journeys
o Email Marketing
o Campaign Management
o Event Management
o Lead Nurturing
o Marketing Automation
o Customer Insights and Analytics
Architect solutions for:
o Case Management
o Omnichannel Engagement
o Knowledge Management
o SLA Management
o Customer Self-Service Portals
o Customer Service Copilot
o Contact Center and Agent Productivity
Drive adoption of:
o Power Apps
o Power Automate
o Dataverse
o Power BI
o Copilot Studio
o AI Builder
Design low-code solutions extending D365 CRM capabilities.
Define integration patterns with ERP, Finance, HR, eCommerce, and third-party applications.
Design integrations using:
o Azure Integration Services
o Logic Apps
o Service Bus
o APIs
o Dataverse
Develop data migration and master data management strategies.

Requirements

What you’ll need

Bachelor's or Master's degree in Computer Science, Information Systems, Business, or related field.
12+ years of overall IT experience.
7+ years of Dynamics CRM/D365 CE implementation experience.
Minimum 3 full lifecycle Dynamics 365 CRM implementations.
Strong expertise in:
o D365 Sales
o D365 Marketing / Customer Insights - Journeys
o D365 Customer Service
Strong understanding of CRM business processes, customer lifecycle management, and digital transformation initiatives.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account SYNCREON Website LinkedIn All Job Openings 10,000+ employees 💰 Venture Round on 2019-10 syncreon delivers tailored, scalable and progressive solutions to customers in more than 100 global locations. The company has managed supply chain synergies for global automotive and technology premier brands for more than 60 years. We partner with customers to provide specialized logistics, operational excellence and value-added solutions in: warehouse management services, fulfilment, inbound to manufacturing, export packing, aftermarket services, reverse and repair, and transport management. syncreon specializes in helping customers create unique and inventive 3PL and 4PL operations that adapt as the industry and marketplace evolve. Our solutions are based on the lifecycle phases of planning, sourcing, making, delivering and returning products. As a global company, syncreon strategically locates its facilities in close proximity to our customers, in order to increase efficiencies and optimize supply chains through performance improvement. Dynamics 365 CRM Solution Architect Job not on LinkedIn 🔥 35 minutes ago 🏖️ New Jersey – Remote ⏳ Contract/Temporary 🟠 Senior 🔴 Lead 💻 Solutions Engineer 🦅 H1B Visa Sponsor Azure ERP Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Define end-to-end CRM solution architecture for Dynamics 365 CE implementations.
Lead discovery workshops, requirement gathering sessions, and fit-gap analysis.
Translate business requirements into scalable functional and solution designs.
Create solution blueprints, architecture diagrams, and implementation roadmaps.
Provide architectural governance throughout the project lifecycle.
Design and implement:
o Lead Management
o Opportunity Management
o Account & Contact Management
o Sales Forecasting
o Sales Pipeline Management
o Territory Management
o Quote-to-Order Processes
o Sales Insights and AI-Driven Selling
Design customer engagement strategies utilizing:
o Customer Segmentation
o Customer Journeys
o Email Marketing
o Campaign Management
o Event Management
o Lead Nurturing
o Marketing Automation
o Customer Insights and Analytics
Architect solutions for:
o Case Management
o Omnichannel Engagement
o Knowledge Management
o SLA Management
o Customer Self-Service Portals
o Customer Service Copilot
o Contact Center and Agent Productivity
Drive adoption of:
o Power Apps
o Power Automate
o Dataverse
o Power BI
o Copilot Studio
o AI Builder
Design low-code solutions extending D365 CRM capabilities.
Define integration patterns with ERP, Finance, HR, eCommerce, and third-party applications.
Design integrations using:
o Azure Integration Services
o Logic Apps
o Service Bus
o APIs
o Dataverse
Develop data migration and master data management strategies. 🎯 Requirements
Bachelor's or Master's degree in Computer Science, Information Systems, Business, or related field.
12+ years of overall IT experience.
7+ years of Dynamics CRM/D365 CE implementation experience.
Minimum 3 full lifecycle Dynamics 365 CRM implementations.
Strong expertise in:
o D365 Sales
o D365 Marketing / Customer Insights - Journeys
o D365 Customer Service
Strong understanding of CRM business processes, customer lifecycle management, and digital transformation initiatives. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Business Development Manager – B2B Cloud Sales, AWS Solutions 🕒 Yesterday Delan Associates Inc. 51 - 200 🏛️ Government 📚 Education Website LinkedIn All Job Openings Business Development Manager leading B2B sales of cloud and AWS-based solutions. Focusing on acquiring enterprise clients and managing sales cycles in the USA and APAC. 🇺🇸 United States – Remote ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 💻 Solutions Engineer AWS Cloud EC2 WAM Solution Architect 🕒 Yesterday Delan Associates Inc. 51 - 200 🏛️ Government 📚 Education Website LinkedIn All Job Openings Oracle WAM Solution Architect responsible for cloud environment coordination and integration architecture discussions. Ensuring successful migration strategies and implementation of system dependencies. 🇺🇸 United States – Remote ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 💻 Solutions Engineer Cloud Oracle Solutions Engineer – Enterprise Identity & Security 🕒 Yesterday Tech Holding 51 - 200 🤝 B2B 🏢 Enterprise ☁️ SaaS Website LinkedIn All Job Openings Solutions Engineer for project-based assignment in enterprise identity and trust. Collaborating with sales and engineering teams for customer-focused technical solutions. 🇺🇸 United States – Remote ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 💻 Solutions Engineer AWS Relationship Manager – Private Wealth, Tax Solutions 🕒 2 days ago Wilson Hand LLP 11 - 50 💸 Finance 🏠 Real Estate 🏢 Enterprise Website LinkedIn All Job Openings Relationship Manager managing high-net-worth clients for Wilson Hand. Building relationships and developing tailored tax and wealth planning solutions for affluent individuals and families. 🇺🇸 United States – Remote 💵 $1M / year ⏳ Contract/Temporary 🟠 Senior 🔴 Lead 💻 Solutions Engineer Solutions Architect 3 – AI 🕒 6 days ago 3Core Systems, Inc 51 - 200 🤝 B2B 👥 HR Tech Website LinkedIn All Job Openings Solutions Architect managing end-to-end architecture solutions for AI projects at 3Core Systems. Collaborating with business leaders and providing architectural guidance to teams. 🇺🇸 United States – Remote ⏳ Contract/Temporary 🟠 Senior 🔴 Lead 💻 Solutions Engineer AWS Cloud Distributed Systems Docker Java Kubernetes Python View More Solutions Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Dynamics 365 SalesDynamics 365 MarketingDynamics 365 Customer ServiceLead ManagementOpportunity ManagementSales ForecastingMarketing AutomationData MigrationMaster Data ManagementCustomer Lifecycle Management

Soft Skills

LeadershipCommunicationCollaborationProblem-Solving

Certifications

Bachelor's Degree in Computer ScienceMaster's Degree in Information Systems