Session Border Controller – CUCM, UCCX
SYNCREON
contract
Posted on:
Location Type: Remote
Location: Texas • United States
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About the role
- Provide customer support for Session Border Controller (SBC) solutions
- Design and implement voice infrastructure
- Collaborate with internal teams to resolve technical issues
- Administer Micrsoft Teams Enterprise Voice environment
- Lead projects assigned and ensure accountability for timelines and deliverables
Requirements
- 8-10+ years of Hands on experience in Cisco Call Manager, CUBE, Voice gateways & Unity Connection, Session Manager Edition
- Hands on experience with Webex calling and Webex Contact Centre
- Hands on experience in design & implementation of Voice infrastructure
- Hands on experience of Session Border Controllers - AudioCodes, Ribbon/PSX, Oracle
- Hands on experience in design & implementation of SBC’s
- Expert understanding of SIP
- Hands-on experience on Cisco C series and B series server along with Esxi 5.x, 6.x, 7.x
- Have clear understanding on Telecom infrastructure protocols like ISDN and analog signalling.
- Have clear understanding about UCCX historical & online reporting.
- Understanding of Microsoft Teams Enterprise Voice
- Good to have hands on experience with MS Teams
- Certifications : CCIE MS Teams Ribbon/AudioCodes/ Oracle ACME
Benefits
- Health insurance
- 401(k) matching
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Cisco Call ManagerCUBEVoice gatewaysUnity ConnectionSession Manager EditionWebex callingWebex Contact CentreSession Border ControllersSIPTelecom infrastructure protocols
Soft Skills
customer supportcollaborationproject leadershipaccountability
Certifications
CCIEMS TeamsRibbonAudioCodesOracle ACME