SYNCREON

Ribbon SBC Implementation Engineer

SYNCREON

contract

Posted on:

Location Type: Remote

Location: Remote • Texas • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

VoIP

About the role

  • SBC Implementation & Integration
  • Deploy, configure, and support Ribbon SBC platforms (SBC 1000/2000, SWe Edge, SBC SWe Lite).
  • Implement SBC integrations for: Microsoft Teams Direct Routing, Cisco Webex Calling & Webex DI, SIP trunking with PSTN carriers.
  • Configure: SIP normalization rules, Call routing and dial plans, Media and signaling security, NAT, firewall traversal, and codec policies.
  • Voice & UC Connectivity Integrate SBCs with: CUCM, Microsoft Teams, Cisco Webex, Avaya, Nortel, or legacy PBXs.
  • Support number porting, call routing validation, and failover testing.
  • Assist with site turn-ups, migrations, and cutovers.
  • Documentation & Knowledge Transfer Maintain configuration standards, call flows, and topology diagrams. Provide handover and training to NOC and operations teams. Support audits and customer documentation requests.

Requirements

  • 3–7 years of experience in SBC, SIP, or VoIP engineering roles.
  • Strong hands-on experience with: Ribbon SBC platforms (Edge, SWe, SWe Lite)
  • SIP, RTP, SRTP Codec negotiation and media flows
  • NAT, firewall traversal
  • Experience integrating SBCs with: Microsoft Teams, Cisco Webex, PSTN/SIP carriers
  • Strong troubleshooting skills in voice and signaling environments.
Benefits
  • All your information will be kept confidential according to EEO guidelines.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SBC implementationSIPVoIP engineeringRTPSRTPNATfirewall traversaltroubleshootingcall routingcodec negotiation
Soft skills
documentationknowledge transfertrainingsupportcommunication