SYNCREON

Session Border Controller (SBC) Implementation Engineer

SYNCREON

contract

Posted on:

Location Type: Remote

Location: Remote • Texas • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Job Level

Mid-LevelSenior

Tech Stack

VoIP

About the role

  • SBC Implementation & Integration Deploy, configure, and support Ribbon SBC platforms (SBC 1000/2000, SWe Edge, SBC SWe Lite).
  • Implement SBC integrations for: Microsoft Teams Direct Routing Cisco Webex Calling & Webex DI SIP trunking with PSTN carriers
  • Configure: SIP normalization rules Call routing and dial plans Media and signaling security NAT, firewall traversal, and codec policies
  • Voice & UC Connectivity Integrate SBCs with: CUCM Microsoft Teams Cisco Webex Avaya, Nortel, or legacy PBXs
  • Support number porting, call routing validation, and failover testing . Assist with site turn-ups, migrations, and cutovers .
  • Documentation & Knowledge Transfer Maintain configuration standards, call flows, and topology diagrams.
  • Provide handover and training to NOC and operations teams.
  • Support audits and customer documentation requests.

Requirements

  • 3–7 years of experience in SBC, SIP, or VoIP engineering roles.
  • Strong hands-on experience with: Ribbon SBC platforms (Edge, SWe, SWe Lite) SIP, RTP, SRTP Codec negotiation and media flows NAT, firewall traversal
  • Experience integrating SBCs with: Microsoft Teams Cisco Webex PSTN/SIP carriers
  • Strong troubleshooting skills in voice and signaling environments.
Benefits
  • employees can work remotely

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SBC implementationSIPVoIPRTPSRTPcodec negotiationNAT traversalfirewall traversalcall routingtroubleshooting
Soft skills
documentationknowledge transfertrainingsupportcommunication