Ribbon Session Border Controller (SBC) Implementation Engineer
SYNCREON
contract
Posted on:
Location Type: Remote
Location: Remote • Texas • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
Tech Stack
VoIP
About the role
- SBC Implementation & Integration
- Deploy, configure, and support Ribbon SBC platforms (SBC 1000/2000, SWe Edge, SBC SWe Lite).
- Implement SBC integrations for: Microsoft Teams Direct Routing, Cisco Webex Calling & Webex DI, SIP trunking with PSTN carriers.
- Configure: SIP normalization rules, Call routing and dial plans, Media and signaling security, NAT, firewall traversal, and codec policies.
- Voice & UC Connectivity
- Integrate SBCs with: CUCM, Microsoft Teams, Cisco Webex Avaya, Nortel, or legacy PBXs.
- Support number porting, call routing validation, and failover testing.
- Assist with site turn-ups, migrations, and cutovers.
- Documentation & Knowledge Transfer
- Maintain configuration standards, call flows, and topology diagrams.
- Provide handover and training to NOC and operations teams.
- Support audits and customer documentation requests.
Requirements
- 3–7 years of experience in SBC, SIP, or VoIP engineering roles.
- Strong hands-on experience with: Ribbon SBC platforms (Edge, SWe, SWe Lite), SIP, RTP, SRTP, Codec negotiation and media flows, NAT, firewall traversal.
- Experience integrating SBCs with: Microsoft Teams, Cisco Webex, PSTN/SIP carriers.
- Strong troubleshooting skills in voice and signaling environments.
Benefits
- All your information will be kept confidential according to EEO guidelines.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SBC implementationSIPVoIP engineeringRTPSRTPCodec negotiationMedia flowsNATFirewall traversalCall routing
Soft skills
TroubleshootingDocumentationKnowledge transferTraining