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Product Owner, Clinical Applications
Swiss Medical NetworkProduct Owner for clinical applications at Swiss Medical Network, enhancing medical processes and user experience. Responsible for KISIM configuration and collaboration with stakeholders.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in configuring and supporting clinical information systems, particularly KISIM, while ensuring optimal workflows and system performance. Possesses strong communication skills and a proactive approach to problem-solving and user support in a clinical environment.
Highest-signal resume keywords
KISIM ConfigurationClinical Information Systems SupportProcess AnalysisUser TrainingIncident Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical Information SystemsSystem ConfigurationApplication DevelopmentWorkflow OptimizationDocumentation Maintenance
Soft Skills
Excellent Communication SkillsService OrientationProblem-Solving SkillsTeam PlayerProactive Attitude
Tools & Technologies
Atlassian ConfluenceServiceNowJira
Industry Keywords
Inpatient SettingClinical ProcessesMedical TrainingUser SupportSystem Integration
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Responsible for the configuration and operation of the KISIM clinical information system by Cistec and its medical surrounding systems at the Zofingen site
- Ensure smooth workflows, system stability and performance
- Continuously develop and optimize applications in close coordination with the clinical departments
- Provide active consulting and support to users on complex issues
- Conduct target-group-specific training and create and maintain comprehensive documentation
- Identify innovation opportunities, evaluate them and implement new functionalities or system integrations
- Actively contribute to the support, customization and further development of additional applications at the group level
- Work closely with clinical departments, external partners and the group's IT teams
- Manage incidents and changes and coordinate with vendors in case of disruptions or change requirements.
Requirements
What you’ll need- Experience configuring and supporting clinical information systems in the inpatient setting; experience with KISIM is an advantage
- Completed education in computer science with knowledge of clinical processes, basic medical training with strong IT affinity, or a comparable qualification
- Strong process understanding and the ability to analyze and communicate complex issues
- Excellent communication skills and enjoyment in engaging with internal and external stakeholders
- Strong service orientation, initiative and problem-solving skills
- Proactive, innovative and self-motivated team player with a pronounced can-do attitude
- Knowledge of Atlassian Confluence, ServiceNow and Jira is a plus
- Native German speaker; good command of French and English.
Benefits
Comp & perks- A pleasant working environment with a committed and supportive team
- A motivating salary and well-developed social benefits
- Individual development opportunities and training offerings