Travel Specialist

Sweet Carolina Luxury Travels

Remote Travel Specialist at Sweet Carolina Travels supporting clients from trip ideas to return home. Engaging with inquiries, providing booking support, and ensuring client satisfaction.

Posted 6/24/2026full-timeRemote • Alabama • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
Support travelers with booking updates, modifications, cancellations, and special requests.
Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
Follow up to confirm trip details and gather feedback post-travel.
Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Requirements

What you’ll need

Strong written and verbal communication skills.
Experience in customer service—ideally in travel, tourism, or hospitality.
High attention to detail with strong organizational and follow-through habits.
Tech-savvy and quick to adapt to new systems and booking tools.
A genuine love for travel and helping others design unforgettable journeys.

Benefits

Comp & perks

Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
Exclusive travel perks and access to industry-only discounts.
Professional development through ongoing training, mentorship, and team support.
Community culture where passion for travel, connection, and meaningful memories drives everything we do.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

written communicationverbal communicationcustomer serviceattention to detailorganizational skillsfollow-throughempathyefficiencyclient satisfactionadaptability