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Surety

Surety Operations Advisor

Surety

Surety Operations Advisor overseeing quality for bond execution and operations at Rosenberg & Parker. Collaborating with clients and supervisors to ensure operational efficiency and compliance.

Posted 6/20/2026full-timeWayne • Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $125,000 per yearWebsite

About the role

Key responsibilities & impact
  • Serve as primary quality assurance lead across multiple surety accounts, ensuring accuracy, compliance, and efficiency.
  • Perform QC review of bids, finals, and bond issuance for underwriting requirements, bond form accuracy, and client expectations.
  • Supervise, mentor, and develop bond operations staff; role begins with one direct report and expands over time.
  • Collaborate with Account Managers on client programs, placements, renewals, and new business transitions.
  • Maintain strong knowledge of underwriting requirements, surety appetites, bond forms, and contract obligations.
  • Facilitate information exchange between clients and underwriters to secure timely approvals and issuance.
  • Support and participate in surety rate negotiations as appropriate.
  • Manage operational service delivery, including bond issuance, endorsements, renewals, cancellations, invoicing, and record maintenance.
  • Communicate client updates and market developments to internal teams verbally and in writing.
  • Attend client meetings (virtual and in-person as needed) and represent the firm at surety-related industry events.
  • Cross-train with operations team members, with focus on new programs and business transitions.

Requirements

What you’ll need
  • Bachelor’s degree required.
  • Minimum 3+ years of experience in surety operations with direct exposure to broker-side servicing and/or underwriting assistant responsibilities.
  • Demonstrate high productivity, attention to detail, and strong prioritization skills.
  • Proven leadership, coaching, and training capability.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office and relevant surety systems.
  • Knowledge of surety regulations, industry standards, and contract review.
  • Willingness to travel domestically and internationally on an intermittent basis.
  • Flexible and adaptable to evolving responsibilities.

Benefits

Comp & perks
  • Health, vision, and dental insurance
  • Life and AD&D insurance
  • Short-term and long-term disability insurance
  • Flexible Spending Account and Dependent Care Flexible Spending Account
  • 401(k) plan
  • Generous paid time off
  • Paid holidays
  • Paid Parental Leave
  • Hybrid work from home schedule
  • Flex Time
  • EAP

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
quality assuranceQC reviewbond issuanceunderwriting requirementscontract reviewsurety operationsbond form accuracydata analysisproblem-solvingdecision-making
Soft Skills
leadershipcoachingtrainingattention to detailprioritizationcommunicationflexibilityadaptabilitycollaborationmentoring