Financial Underwriter – Seasonal

SupportNinja

Financial Underwriter at SupportNinja managing vetting, eligibility, and financial operations. Handling compliance screening, data management, and support requests in a remote capacity.

Posted 7/24/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in payment processing, including ACH and EFT, while effectively managing data reporting and compliance screening. Proficient in utilizing multiple platforms for operational support and ticket management.

Highest-signal resume keywords

Payment ProcessingACH ProcessingEFT ProcessingData ManagementCompliance Screening

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Payment Processing ConceptsACHEFTNOC ProcessingData TrackingReportingCompliance Interpretation

Soft Skills

Attention to DetailProblem Solving

Tools & Technologies

Microsoft OfficeExcelZendeskCRM SystemsTicketing SystemsBanking Portals

Industry Keywords

Nonprofit OrganizationsCharitable Organizations

About the role

Key responsibilities & impact

Vetting & Eligibility Review: Daily review and processing of organization eligibility requests, address verifications, and name/identity checks through internal queues (EFT, Standard Vetting, Enhanced Vetting).
Financial Operations & ACH/EFT Processing: Processes Electronic Funds Transfers (EFT) daily and handles ACH/NOC processing on a weekly cycle.
Data Management & Reporting: Produces a daily operations snapshot and contributes data for the weekly slide deck and monthly metrics reporting package.
Compliance & Risk Screening: Runs and reviews Membercheck batch scan results on a weekly basis to identify potential compliance flags.
Support & Escalation Handling: Manages the Zendesk support ticket queue and the Requested Changes Queue daily.

Requirements

What you’ll need

Experience with payment processing concepts — ACH, EFT, NOC processing, and check management
Comfortable working in multiple platforms simultaneously (CRM, ticketing systems, banking portals)
Proficiency with Microsoft Office, especially Excel for data tracking and reporting
Ability to interpret and apply compliance or eligibility criteria consistently across a high volume of cases
Familiarity with nonprofit or charitable organization structures is a plus

Benefits

Comp & perks

Remote setup
Competitive compensation
Adherence to government-mandated benefits
Retirement Savings Program with Company Matching
Life Insurance
HMO on day 1
Paid time off, birthday leave
Bonus and incentive plans
Opportunities for skills training and personal and professional development