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SupportNinja

Data Entry – Seasonal

SupportNinja

Data Entry role with SupportNinja involving fast, accurate transaction processing and data management tasks. Collaborating with teams, focusing on quality and efficiency in a remote setup.

Posted 5/12/2026full-timeRemote • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact
  • Manually downloading bills from the utility website and uploading them to the company portal
  • Execute fast, accurate non-voice transaction processing including data parsing, data entry, and updating information
  • Closely follow process workflows and support in implementing initiatives and projects as directed by leadership
  • Solicits and readily accepts constructive feedback
  • Eager to learn new systems and processes
  • Demonstrates close attention to detail and thorough review of one’s work with a focus on quality
  • Understands the value of workflows, efficiency, and accuracy when processing repetitive operational tasks with high accountability
  • Solutions-focused, viewing challenges as an opportunity to resolve problems and work through them
  • Exhausting available resources and materials to resolve issues but knows how to seek consultation from peers and seniors when needed
  • Exhibits good stakeholder management, ensuring client expectations are set and able to recalibrate when necessary
  • Expresses ideas and suggestions in support of the team’s success
  • Sees tasks through to completion and offers support as needed
  • Able to communicate clearly and effectively with fellow consultants, leadership, and client contacts
  • Collaborates closely with team leader/manager regarding issues or concerns with daily tasks and activities
  • Sending questions to POC at end of the day regarding any issues with utility accounts
  • Perform other duties as assigned.

Requirements

What you’ll need
  • Good written and oral communication skills in English
  • Graduate of an Associate or Bachelor’s degree; undergraduate with a minimum 1 year of experience as a Data Processing Specialist
  • Minimum of 6 months of experience as a Data Processing Specialist
  • A high level of process-orientation, digital organization, and resourcefulness
  • Ability to work effectively in sensitive and high-stress situations
  • Ability to work in a fast paced environment and multi task
  • Consistently perform with high accuracy and attention to detail
  • Basic knowledge working with Google Sheets, Excel, etc.

Benefits

Comp & perks
  • Competitive compensation
  • Adherence to government-mandated benefits
  • Retirement Savings Program with Company Matching
  • Life Insurance
  • HMO on day 1
  • Paid time off, birthday leave
  • Bonus and incentive plans
  • Opportunities for skills training and personal and professional development
  • Experience infinite fun so you can have infinite growth.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data entrydata parsingtransaction processingprocess orientationdigital organizationaccuracyattention to detailmulti-taskingproblem-solving
Soft Skills
communication skillsstakeholder managementcollaborationconstructive feedback acceptanceresourcefulnessadaptabilityteam supportinitiativequality focus