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SupportNinja

General Accounting Specialist II, US GAAP, NetSuite

SupportNinja

General Accounting Specialist handling financial records at SupportNinja. Ensuring compliance with company policies, GAAP, and internal controls while collaborating with various departments.

Posted 5/10/2026full-timeRemote • 🇵🇭 PhilippinesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Handle inquiries via phone and email, specifically addressing issues related to invoices, payments, statements, and account balances
  • Process a high volume of accounting transactions efficiently and accurately, including accounts payable, accounts receivable, and general ledger entries
  • Follow directions on method and processes of account reconciliations, trouble-shooting and escalating issues as needed
  • Respond to customer emails and calls in a courteous, professional, and timely manner
  • Reconcile bank statements and identify discrepancies
  • Prepare and maintain accurate accounting reports and documentation
  • Own account reconciliations during the month-end closing procedures
  • Ensure adherence to Generally Accepted Accounting Principles (GAAP) and internal accounting controls
  • Stay up-to-date on company policies and procedures related to accounting practices
  • Adhere to company policies and procedures
  • Meet or exceed performance targets for related KPIs
  • Continuously improve knowledge of products, services, and processes by participating in training programs and continuous learning modules
  • Collaborate with other departments as needed
  • Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times
  • Perform other duties as assigned

Requirements

What you’ll need
  • 2 years of experience in a general accounting role
  • Strong understanding of accounting principles and practices, including accounts payable, accounts receivable, and general ledger
  • Proficient in Microsoft Office Suite (Excel, Word, Outlook)
  • Excellent data entry and mathematical skills
  • Strong attention to detail and accuracy
  • Experience with accounting software (e.g., QuickBooks, SAP) is a plus
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced, deadline-driven environment.

Benefits

Comp & perks
  • Competitive compensation
  • Beautiful facility & Free Meals for onsite positions
  • Adherence to government-mandated benefits
  • Retirement Savings Program with Company Matching
  • Life Insurance
  • HMO on day 1
  • Paid time off, birthday leave
  • Employee Referral Program
  • Opportunities for skills training and personal and professional development
  • Experience infinite fun so you can have infinite growth.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
accountingaccounts payableaccounts receivablegeneral ledgeraccount reconciliationsdata entrymathematical skillsattention to detailfinancial reportingGAAP
Soft Skills
communicationinterpersonal skillsprofessionalismempathycollaborationproblem-solvingtime managementadaptabilitycustomer servicecontinuous learning