Enterprise Project Manager – Executive
Sunshine Enterprise USA
full-time
Posted on:
Location Type: Hybrid
Location: Columbia • South Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $80 - $90 per hour
Job Level
SeniorLead
About the role
- Evaluate business needs and workflows to identify CRM improvement opportunities.
- Configure and implement CRM systems aligned with business objectives.
- Develop SOPs, training materials, and adoption strategies for end-users.
- Collaborate with sales, marketing, and service teams to ensure CRM supports their goals.
- Monitor, analyze, and optimize CRM performance; provide actionable recommendations.
- Generate reports and dashboards for stakeholders on CRM usage, trends, and ROI.
- Stay updated on CRM technologies and suggest enhancements or new tools.
- Assist in CRM vendor evaluation, selection, and implementation processes.
Requirements
- 5+ years of experience with Microsoft Dynamics 365 CRM – configuration, implementation, and optimization
- 7+ years of experience with Sales Processes – workflows, pipeline management, and process optimization
- 3+ years of experience as a Business Analyst – gathering requirements, documenting processes, working with cross-functional teams
- Experience developing training materials and SOPs for CRM adoption
- Experience with Salesforce CRM
- CRM certifications (e.g., Salesforce Certified Consultant, Microsoft Dynamics 365 Functional Consultant)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Microsoft Dynamics 365 CRMSales ProcessesCRM configurationCRM implementationCRM optimizationBusiness AnalysisSOP developmentTraining material developmentSalesforce CRMPipeline management
Soft skills
CollaborationCommunicationAnalytical skillsProblem-solvingCross-functional teamworkAdaptabilityStakeholder engagementStrategic thinkingOrganizational skillsTraining and mentoring
Certifications
Salesforce Certified ConsultantMicrosoft Dynamics 365 Functional Consultant