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About the role
Key responsibilities & impact- Ensure smooth operations and act as the central point of contact at 2nd-level support for the digital workplace
- Manage workplace operations for approximately 800 users (laptops, monitors, etc.)
- Responsibility for the operational client management platform (Microsoft Intune)
- Support the stable operation of core M365 services
- Contribute to network and site infrastructure in day-to-day operations
Requirements
What you’ll need- Completed vocational training in IT (e.g., Fachinformatiker for system integration) or an equivalent background
- Practical experience in 2nd-level support and operating Windows clients
- Knowledge of Microsoft 365 (Outlook/Exchange, Teams, OneDrive/SharePoint)
- Experience with Microsoft Intune (device management, policies, Autopilot)
- Basic understanding of security, hardening, and backup/recovery principles
- Structured working style and reliable task execution
- Confident communication in German and good command of English
Benefits
Comp & perks- Contribute to the energy transition as a team member at Sunfire
- Training and recognition through the Sunfire Academy
- Work–life balance with flexible working arrangements
- Health and well-being with sports and fitness offerings
- 30 days' annual leave for a balanced lifestyle
- Mobility allowance for a secure commute
- Employer pension contribution subsidy of up to 20%
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
2nd-level supportWindows clientsMicrosoft 365Microsoft Intunedevice managementpoliciesAutopilotsecurity principleshardeningbackup/recovery
Soft Skills
structured working stylereliable task executionconfident communication
Certifications
vocational training in ITFachinformatiker for system integration
