Sun King

Product Operations Associate

Sun King

full-time

Posted on:

Location Type: Hybrid

Location: Nairobi • 🇰🇪 Kenya

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Job Level

JuniorMid-Level

Tech Stack

SQL

About the role

  • Monitor technical issues/bugs raised by stakeholders related to our mobile applications/portals/automations and lead coordination with the development team to get it sorted.
  • Ensure day-to-day functioning and monitoring of current products by handling configurations and change requests.
  • Rolling out of new products/features/automations and resolving stakeholder queries/issues.
  • Automate business processes using tools like Zapier/Google Scripts, and other automation tools.
  • Partner with cross-functional groups and support the Product Manager in the entire product lifecycle, from design to development to launch.
  • Create Flow Charts, Mock Screens, and PRDs for business requirements, user requirements, functional & non-functional requirements and system requirements following the guidance of the Product Manager.
  • Accountable for testing of applications/solutions/web panels at various stages of the lifecycle.

Requirements

  • 2+ year of experience in the product management domain with strong task prioritization skills.
  • Good communication and project management skills.
  • Decent hands-on Excel and SQL Experience.
  • Detail oriented and has a deep sense of ownership with accountability.
  • Ability to quickly adapt and resolve conflicts in a multi stakeholder scenario.
Benefits
  • - Professional growth in a dynamic, rapidly expanding, high-social-impact industry.
  • - An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
  • - A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
  • - Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
ExcelSQLproduct managementautomationtestingbusiness process automationrequirements gatheringconfiguration managementchange managementstakeholder management
Soft skills
task prioritizationcommunicationproject managementdetail orientedownershipaccountabilityadaptabilityconflict resolutioncollaborationproblem solving