Sun King

Associate Manager, Operations

Sun King

full-time

Posted on:

Origin:  • 🇲🇬 Madagascar

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Job Level

JuniorMid-Level

Tech Stack

ERP

About the role

  • Location: Antananarivo, Madagascar
  • Under the supervision of the Operations Manager, assist the Operations Team to ensure consistent service delivery per assigned KPIs across Imports, Procurement, Inbound/Outbound Logistics, inventory management and Warehouse Operations.
  • Participate in the initial operations department set up in Madagascar.
  • Operations Management: data evaluation (Vlookup, Pivot tables, advanced Excel), inventory reporting, planning and forecasting, design sustainable operational processes, undertake ERP & CRM transactions for operations activities.
  • Warehouse and Inventory Management: setting up a warehouse, oversee management of warehouse and retail points, monitor inventory needs with sales team and escalate as needed.
  • Procurement: ERP transactions, maintain approved vendors database, establish and manage supplier relationships, handle end-to-end procurement, cash flow forecasting.
  • Inbound & Outbound Logistics: onboard and manage 3PLs, clearing agents, security firms and transportation companies; oversee import/export into Madagascar; manage 3PL relationships and system transactions for logistics.

Requirements

  • Hold a bachelor’s degree in Supply Chain Management, Operations, Procurement & Logistics, or related field, with 4+ years’ relevant experience.
  • Possess strong knowledge of supply chain operations, including import/export, transport routes, warehousing, inventory, retail, and last-mile distribution.
  • Are value-motivated, passionate about serving rural off-grid consumers, and able to work alone with minimal supervision.
  • Have proven experience with ERP systems and proficient in Microsoft Office/Google Suite.
  • Are familiar with regional legislation and compliance requirements.
  • Demonstrate excellent communication skills in English, with strong people relations and teamwork abilities.
  • Are skilled in business planning, procurement, and problem-solving, with the ability to multitask and manage conflicting priorities.