We are looking for a hungry, diligent, well-organized, highly rational candidate to join our Risk department as a Area Collections Executive.
The Employee will be reliable for managing the efforts and processes related to the collection of our PAYG products in the field.
He will also be credible for giving advice and suggestions on improving customer payments and satisfaction while ensuring that the company's offer matches end-users expectations.
Requirements
Bachelor's degree/Higher Diploma related to Finance, Community Development, Communication, Credit Risk Management or related fields.
At least 1 year of work experience in a similar position with field experience and working with rural customers settlements.
Experience from Microfinance/Fintech or banking background on Credit Collections debt recovery preferable, Solar space.
Clear and straight to the point communication skills with ability to speak English is an advantage.
Clear thinking/problem-solving ability.
Are excited about working in the field to drive collections, resolving issues, and enhancing the customer experience.
Have excellent issue-tracking and resolution skills.
Are able to manage multiple tasks at the same time diligently and accurately.
Work with multiple sales teams and cross-functional teams seamlessly.