Job Level
Junior
About the role
- Location: Myanmar, Dry Zone.
- We are looking for a hungry, diligent, well-organized, highly rational candidate to join our Risk department as a Area Collections Executive.
- The Employee will be reliable for managing the efforts and processes related to the collection of our PAYG products in the field.
- He will also be credible for giving advice and suggestions on improving customer payments and satisfaction while ensuring that the company's offer matches end-users expectations.
Requirements
- Bachelor's degree/Higher Diploma related to Finance, Community Development, Communication, Credit Risk Management or related fields.
- At least 1 year of work experience in a similar position with field experience and working with rural customers settlements.
- Experience from Microfinance/Fintech or banking background on Credit Collections debt recovery preferable, Solar space.
- Clear and straight to the point communication skills with ability to speak English is an advantage.
- Clear thinking/problem-solving ability.
- Are excited about working in the field to drive collections, resolving issues, and enhancing the customer experience.
- Have excellent issue-tracking and resolution skills.
- Are able to manage multiple tasks at the same time diligently and accurately.
- Work with multiple sales teams and cross-functional teams seamlessly.