Product Operations Associate
Sun King
SQL
Job Level
JuniorMid-Level
Tech Stack
SQL
About the role
- Monitor technical issues/bugs raised by stakeholders related to our mobile applications/portals/automations and lead coordination with the development team to get it sorted.
- Ensure day-to-day functioning and monitoring of current products by handling configurations and change requests.
- Rolling out of new products/features/automations and resolving stakeholder queries/issues.
- Automate business processes using tools like Zapier/Google Scripts, and other automation tools.
- Partner with cross-functional groups and support the Product Manager in the entire product lifecycle, from design to development to launch.
- Create Flow Charts, Mock Screens, and PRDs for business requirements, user requirements, functional & non-functional requirements and system requirements following the guidance of the Product Manager.
- Accountable for testing of applications/solutions/web panels at various stages of the lifecycle.
Requirements
- 2+ year of experience in the product management domain with strong task prioritization skills.
- Good communication and project management skills.
- Decent hands-on Excel and SQL Experience.
- Detail oriented and has a deep sense of ownership with accountability.
- Ability to quickly adapt and resolve conflicts in a multi stakeholder scenario.
