Office Administrator

Sumer

Office Administrator providing essential administrative support for EQ Accountants, managing reception, mail, meetings, and more. Striving for continuous improvement in processes and training new colleagues.

Posted 7/22/2026full-timeEdinburgh • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and analytical skills while providing exceptional administrative support, including effective communication and relationship-building across all levels of the firm. Proficient in managing office operations, scheduling, and maintaining compliance with health and safety regulations.

Highest-signal resume keywords

Organizational SkillsInterpersonal SkillsCommunication SkillsAnalytical SkillsProblem-Solving Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Reception DutiesMeeting Room BookingDatabase ManagementDocument ManagementReport PreparationMail DistributionTravel ArrangementsInventory ManagementCash HandlingClient Communication

Soft Skills

Interpersonal SkillsAnalytical SkillsProblem-Solving SkillsCommunication SkillsTeam Collaboration

Industry Keywords

Health and Safety ComplianceAdministrative ProcessesClient Relationship ManagementOffice ManagementMeeting Coordination

About the role

Key responsibilities & impact

Your aim is to ensure that you deliver 5-star administrative support to your internal and external clients under the following key responsibilities:
Reception duties, answering and redirecting telephone calls, passing on messages accurately and in good time.
Answering online administration queries.
Receiving and directing office visitors and providing refreshments.
Maintaining a pleasant visitor environment.
Keeping the office diary up to date.
Ensuring the booking of meeting rooms.
Assessing needs and providing reception cover support in other offices when required.
Opening, stamping and distributing mail.
Arranging postage and outgoing distribution of mail.
Booking meetings and scheduling events.
Liaising with internal clients to understand meeting room requirements.
Booking meetings and meeting rooms, organising equipment and catering.
Setting up and clearing down meetings and ensuring that meeting rooms are maintained to a high standard.
Making travel arrangements and following up with itineraries for internal clients.
Maintaining and stationery inventory.
Ordering office stationery and supplies.
Preparing regular reports and presentations.
Maintaining databases and filing systems including inputting new clients, maintaining client personal details, changing engagement team details, creating workflows and running reports as required.
Organising, storing and printing documents as needed.
Producing debtor statements.
Taking and distributing meeting minutes.
Creating, amending and producing client letters.
Printing client letters after review by Partner/Manager.
Ensuring all enclosures are included and correct.
Providing debtor statements.
Processing client cash and receipts.
Handling streamline payments.
Petty cash management.
Purchase invoices payable.
Printing and emailing bills.
Automated statements.
Bank audit letters.
Ensuring the office environment is well organised and in a good state of repair. Following up with trades to arrange maintenance work.
Ensuring the office remains compliant with the firm’s health and safety policy and regulations.
Providing new starts with access codes, keys etc.
Working with the Admin Lead to create and map existing and new administration processes.
Training new colleagues in administrative processes where appropriate.
Working to continuously improve the firm’s administrative processes and function.

Requirements

What you’ll need

Someone with excellent organisational, analytical, and problem-solving skills and will be comfortable in working reactively to tight deadlines.
Someone with strong interpersonal skills and be great at developing positive working relationships at all levels and across all functions of the Firm.
An excellent communicator who can engage and influence effectively at all levels of the firm.

Benefits

Comp & perks

At Sumer, we know everyone’s journey is different. That’s why we’re committed to fairness, removing barriers and giving people the support they need to do their best work. If you need any support during the hiring process, just let us know.
We shine together.
We do the right thing.
We make it count.
We know diverse teams make us stronger. That’s why we’re creating an inclusive workplace where everyone belongs and differences are valued and celebrated.