Stride

Enrollment Operations Specialist – Seasonal Contractor

Stride

contract

Posted on:

Location Type: Remote

Location: Remote • California • 🇺🇸 United States

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Salary

💰 $23 per hour

Job Level

Mid-LevelSenior

About the role

  • Reviewing and processing consumer enrollment and cancellation requests
  • Triaging enrollment errors and implementing solutions to improve enrollment success
  • Escalating complex enrollment issues to management for review and resolution
  • Contacting insurance companies or state based exchanges for member or organizational questions
  • Contacting members to request additional information if appropriate
  • Supporting the Enrollment Operations team in any other ways necessary

Requirements

  • Strong organizational and process management skills
  • Exceptional attention to detail
  • Calm, patient approach under pressure
  • Positive, can-do attitude
  • Sound judgment and independence
  • Comfort with technology and systems
  • Willingness to go the extra mile during high-volume periods
  • Background in the health insurance industry (preferred)
  • Hands-on experience with healthcare enrollment, operations, or billing (preferred)
  • Genuine interest in public or digital health (preferred)
Benefits
  • Health insurance
  • Flexible working hours
  • Paid time off
  • Stock options

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
healthcare enrollmentoperationsbilling
Soft skills
organizational skillsprocess managementattention to detailcalm under pressurepositive attitudesound judgmentindependencecomfort with technologywillingness to go the extra mile
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