Product Support Technician, Tier 1 Support
The Home Depot
CitrixCloudDNSSMTP
Support Engineer Intern
Stratus10
internship
Posted on:
Location: California • 🇺🇸 United States
Visit company websiteJob Level
Entry Level
Tech Stack
BootstrapCloudDjangoGoJavaLaravelLinuxMySQLNode.jsPerlPHPPostgresPythonRubyWordPress
About the role
- Augment existing support staff
- Ensure that all customer issues are resolved
- Deliver world-class customer experiences
- Provide support for Koding's cloud-based development environments (browser-based Linux VMs, code editor, sudo-level terminal)
- Help users learn programming languages and experiment with installing/configuring software stacks
- Collaborate with the support team to maintain high customer satisfaction
Requirements
- Not a network support role!!!
- Based in San Francisco’s SOMA district
- New members who live to ensure that all customer issues are resolved and that everyone loves our product
