IT Support

• Provide first-line technical support to internal users.
• Manage and monitor device stock and lifecycle.
• Liaise with outsourced IT support teams, ensuring timely resolution of issues.
• Assist users with Microsoft Office applications and ERPnext system queries.
• Troubleshoot hardware, software, and network issues.
• Ensure IT assets are well-maintained and meet company standards.
• Assist in the onboarding process by setting up devices and accounts for new employees.
• Provide feedback and recommendations on potential IT improvements.

IT Support

Senior IT Specialist – Systems, Automation