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Storyteller

Head of Operations

Storyteller

Head of Operations role in a B2B SaaS business. Oversee and optimize operating models for high-growth client engagements.

Posted 7/29/2026full-timeRemote • 🇹🇳 TunisiaLead💰 €40,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in transforming operational models and managing teams within a high-growth technology or SaaS environment, with a strong focus on implementing AI-first operations and ensuring high-quality client delivery.

Highest-signal resume keywords
Hands-On Operations ExperienceAI Implementation in OperationsTeam Management and HiringStrategic ThinkingSaaS Environment Familiarity

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Operations ManagementAI IntegrationSaaS OversightProcess TransformationRole DefinitionHigh-Quality DeliveryAccountability EnforcementTeam BuildingOutcome ExecutionClient Engagement
Soft Skills
Strategic ThinkingLeadershipAccountabilityCollaborationCommunication
Tools & Technologies
Cloud TechnologiesAI ToolsSaaS Platforms
Industry Keywords
High-Growth TechnologyFast-Moving EnvironmentCOO ExperienceOperational Excellence

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Own how the company operates across all products
  • Transform operating model into clear roles, responsibilities, teams, and processes
  • Hire and manage teams effectively
  • Oversee SaaS, AI, and cloud expenses
  • Ensure high-quality delivery for client moments
  • Implement AI-first operations
  • Lead and execute outcomes as guided by founders

Requirements

What you’ll need
  • Hands-on experience in operations in a fast-moving, high-growth technology or SaaS environment
  • Ability to operate where scope is undefined
  • Strategic thinker with hands-on capability
  • Ability to hold people to account
  • Experience in using AI in operations
  • Background in building or running operations at COO/senior level
  • Familiarity with working with engineers and clients

Benefits

Comp & perks
  • 33 Days Paid Leave
  • Exciting high growth product