Director of Consulting Services

Stone Hendricks Group

Director of Consulting Services overseeing enterprise software implementations and team development. Driving strategic consulting and managing client relationships in a hybrid work environment.

Posted 7/10/2026full-timeLos Angeles • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

**Responsibilities
- Manage a portfolio of software implementation projects on schedule, within budget, and with high customer satisfaction.
- Build relationships with customer executives and sponsors.
- Scope projects, create SOWs, and partner with sales to grow services revenue.
- Demonstrate thought leadership in professional services best practices.
- Act as a trusted advisor to internal and external constituents up to C-level.
- Plan and manage consulting team headcount, recruiting, and organizational development.
- Hire, retain, motivate, mentor, coach, and develop team members.
- Manage escalations and red accounts; work with Engineering and Product Management on implementation issues.
- Develop and monitor team and individual success metrics.
- Develop implementation methodologies, tools, and programs.
- Help develop tools for efficient implementation of NextLabs solutions.
- Own revenue and P&L targets.
- Ensure communication, knowledge transfer, and handoffs to support post-implementation.
- Define and sell new consulting and professional services offerings.
- Design and deliver strategic consulting offerings.
- Lead complex information risk and compliance management projects.
- Perform billable work such as solution architecture, consulting, project management, instruction, and related tasks.

Requirements

What you’ll need

Skills / qualifications
- 3+ years in enterprise applications client engagement management.
- 5+ years managing multifunctional large enterprise implementation teams.
- 10+ years overall software development and consulting experience.
- Demonstrated success scaling and profitably growing a professional services business.
- Successful solution delivery track record.
- Strong project management, organizational management, and people management.
- Experience hiring high-performing Professional Services teams.
- Strong troubleshooting, problem-solving, and risk management.
- Strong client relationship management and trusted-advisor presence with C-level executives.
- Experience managing technically complex, cross-organizational, multi-stakeholder projects.
- Strong presentation, executive client management, product management, and business development skills.

Benefits

Comp & perks

Competitive compensation package****Health, dental, and vision insurance****Flexible paid time off****Remote‑friendly work environment****Professional development and training support****Opportunity to lead and grow a high‑impact consulting organization****Collaborative, mission‑driven culture

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Enterprise Applications ManagementSoftware DevelopmentImplementation MethodologiesSolution ArchitectureRisk Management

Soft Skills

Problem-SolvingOrganizational ManagementPeople ManagementPresentation SkillsTrusted Advisor Presence