P&C Claims Representative

Stone Hendricks Group

P&C Claims Representative providing high-level customer service in processing property and casualty insurance claims. Responsibilities include client liaison, documentation, and claims management.

Posted 4/13/2026full-timeLos Angeles • California • 🇺🇸 United StatesJunior💰 $60,000 - $70,000 per yearWebsite

About the role

Key responsibilities & impact

Initial Intake: Receive all incoming claims-related phone calls and identify the appropriate carriers and adjusters.
Reporting: Determine the applicable coverage, complete necessary Acord forms, and notify the designated Agent via email and the AMS activity file.
Neutrality: Adhere strictly to the requirement to never imply or deny coverage or a claim.
Client Liaison: Act as a coordinator between the carrier and the client; provide customers with claim numbers and adjuster contact details within 48 hours of receipt.
Documentation: Maintain real-time updates in the AMS computer system, including scanning and logging all activity.
Follow-Up: Conduct a satisfaction assessment with the customer within 15 days of the initial report.
Support: Assist Account Managers and Agents with specific claim inquiries and maintain a suspense system for all pending items.
Submissions: Process bills for glass damage and towing directly to the carrier.
Policy Integrity: Identify and notify Account Managers of "Total Loss" vehicles for deletion or unlisted drivers involved in accidents.

Requirements

What you’ll need

Licensing: Must possess and maintain an active Property and Casualty insurance license as required by the Department of Insurance.
Education/Experience: A one-year college/technical certificate, 3–6 months of related industry experience, or an equivalent combination of both.
Technical Skills: Proficiency in Microsoft Office (Word, Outlook) and strong general computer skills.
Communication: Ability to interpret insurance policies and procedure manuals; must be capable of composing professional email and correspondence.
Reasoning: Ability to apply common sense to detailed instructions and resolve problems involving standardized situations.

Benefits

Comp & perks

🌐 Worldwide Post a Job Affiliates ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs Account Stone Hendricks Group Website LinkedIn All Job Openings 11 - 50 employees Founded 2021 🎯 Recruiter 🤝 B2B Recruitment
B2B Stone Hendricks Group is a direct-hire and staffing firm that specializes in recruiting and placing qualified professionals across multiple sectors. They provide end-to-end hiring support—sourcing, screening, and pre-interviewing candidates—to help employers quickly fill roles in areas such as architecture, engineering, finance & accounting, insurance, healthcare, and video game/interactive. Stone Hendricks Group emphasizes a proven process, extensive candidate network, and recruiting technology to deliver culture-fit hires and reduce time-to-fill for businesses. P&C Claims Representative 🔥 1 minute ago 🏢🏡 Los Angeles – Hybrid 💵 $60k - $70k / year ⏰ Full Time 🟢 Junior 📋 Claims Specialist Apply Now Find Hiring Managers Customize resume for this job ☆ Save ☑️ Mark as applied ❌ Hide Report problem 📋 Description
Initial Intake: Receive all incoming claims-related phone calls and identify the appropriate carriers and adjusters.
Reporting: Determine the applicable coverage, complete necessary Acord forms, and notify the designated Agent via email and the AMS activity file.
Neutrality: Adhere strictly to the requirement to never imply or deny coverage or a claim.
Client Liaison: Act as a coordinator between the carrier and the client; provide customers with claim numbers and adjuster contact details within 48 hours of receipt.
Documentation: Maintain real-time updates in the AMS computer system, including scanning and logging all activity.
Follow-Up: Conduct a satisfaction assessment with the customer within 15 days of the initial report.
Support: Assist Account Managers and Agents with specific claim inquiries and maintain a suspense system for all pending items.
Submissions: Process bills for glass damage and towing directly to the carrier.
Policy Integrity: Identify and notify Account Managers of "Total Loss" vehicles for deletion or unlisted drivers involved in accidents. 🎯 Requirements
Licensing: Must possess and maintain an active Property and Casualty insurance license as required by the Department of Insurance.
Education/Experience: A one-year college/technical certificate, 3–6 months of related industry experience, or an equivalent combination of both.
Technical Skills: Proficiency in Microsoft Office (Word, Outlook) and strong general computer skills.
Communication: Ability to interpret insurance policies and procedure manuals; must be capable of composing professional email and correspondence.
Reasoning: Ability to apply common sense to detailed instructions and resolve problems involving standardized situations. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Acord forms completionclaims processingdocumentation managementsatisfaction assessmentsuspense system maintenancebill processingpolicy interpretationproblem resolutiongeneral computer skillsMicrosoft Office

Soft Skills

communicationclient liaisonneutralitycoordinationattention to detailcustomer servicereasoningprofessional correspondencetime managementadaptability

Certifications

Property and Casualty insurance license