Stone Bridge GmbH

Quality Control, AI Chat Monitoring (Working Student / Master's Thesis)

Stone Bridge GmbH

part-time

Posted on:

Location Type: Hybrid

Location: Regensburg • 🇩🇪 Germany

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Job Level

Entry Level

About the role

  • You review chat transcripts from our AI for quality, tone, and outcome orientation.
  • You analyze where the AI can improve conversations — and help optimize its responses in a targeted way.
  • You document anomalies and work directly with the product team to improve processes.
  • You independently develop ideas for how StudioPartner can communicate more intelligently.
  • Optional (for a Master's thesis): You connect research and practice — e.g., on topics like AI quality, automation, or psycholinguistics.

Requirements

  • Enrolment in a degree program in Communication Studies, Linguistics, Psychology, Business Informatics, Artificial Intelligence, or a related field.
  • Native German speaker or C2-level German proficiency.
  • Strong language intuition and the ability to quickly assess whether communication is effective.
  • Independent, reliable, and analytical working style.
  • Interest in artificial intelligence and a startup mindset.
  • Experience with chatbots, CRM systems, or customer dialogues is a plus but not required.
Benefits
  • Flexible working hours: Work when it suits you.
  • Remote work: Work where you are most productive.
  • High level of responsibility: Trust instead of micromanagement.
  • Rapid growth: Learn, grow, and take on responsibility.
  • Creative freedom: Shape solutions rather than just executing them.
  • Fast decision-making: The pace you expect from a startup.
  • Team events & workations: Team spirit beyond the laptop.
  • Young team: Average age 26, clear focus.
  • Early-stage impact: See the direct results of your work.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
AI qualityautomationpsycholinguisticschatbotsCRM systemscustomer dialogues
Soft skills
language intuitionanalytical working styleindependent workingreliable workingeffective communication