Care Specialist, Bilingual, English/Spanish
Empathy
Job Level
Mid-LevelSenior
About the role
- 3-month maternity leave replacement contract.
- Serve as the primary point of contact for users, addressing inquiries and resolving issues in a timely and professional manner.
- Keep users informed about products, features, and updates through communication.
- Liaise with internal and external stakeholders to ensure seamless service delivery.
Requirements
- Fresh graduates in Finance, Accounting, Business Management, or any related fields.
- Strong interest in investment and capital markets (preferably in stocks).
- Excellent written and verbal communication skills.
- Exceptional problem-solving abilities and attention to detail.
- Able to type quickly with minimal errors.
- Customer-oriented mindset with a passion for delivering excellent service.
- Willing to work in a shifting arrangement.
- Having a capital market license is a plus.
- Having WPPE or WPPE-P/PT certification is a plus
