Head of Coaching

STNDRD

Director of Coaching to lead and scale STNDRD coaching experience through operational excellence. Overseeing coaching teams to ensure exceptional client support and performance metrics are met.

Posted 7/29/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and organizational skills in managing and mentoring coaching teams, while driving client retention and satisfaction through effective coaching practices and performance analysis. Proficient in utilizing fitness coaching platforms and implementing scalable processes to enhance the coaching experience.

Highest-signal resume keywords

Coaching LeadershipClient Success ManagementPerformance Data AnalysisFitness Coaching PlatformsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance AnalysisCoaching Standards DevelopmentClient OnboardingWorkflow ImprovementOperational Efficiency

Soft Skills

LeadershipCommunicationAccountabilityMotivationProfessionalism

Tools & Technologies

STNDRD PlatformDigital Coaching ProgramsFitness Coaching Platforms

Industry Keywords

Fitness CoachingClient RetentionCoaching ExperienceCoaching Team ManagementOnline Communities

About the role

Key responsibilities & impact

Lead, mentor, and manage the STNDRD coaching team.
Drive coach performance with a focus on improving client retention and outcomes.
Establish coaching standards, best practices, and performance expectations.
Provide ongoing training, feedback, and development for coaches.
Foster a culture of accountability, professionalism, and excellence.
Ensure every client receives a high-quality STNDRD coaching experience.
Oversee client onboarding, engagement, and long-term retention.
Support coaches in resolving client issues and delivering exceptional service.
Monitor client satisfaction and continuously improve the coaching experience.
Manage coaching schedules, workload distribution, and operational efficiency.
Implement systems that help coaches manage time effectively while maintaining high-quality service.
Build scalable processes that support the growth of the STNDRD coaching program.
Ensure coaches are effectively using the STNDRD platform to deliver coaching services.
Identify opportunities to improve workflows, efficiency, and platform adoption.
Partner with product and leadership teams to improve tools that support coaches and clients.
Support initiatives that strengthen the STNDRD community and member engagement.
Encourage accountability, motivation, and connection among clients and coaches.
Help create a coaching environment that empowers members to reach their goals.
Partner with marketing, product, and leadership teams on program launches and initiatives.
Share insights from coaching and client feedback to help improve the STNDRD platform and programs.

Requirements

What you’ll need

5–10 years of experience in fitness coaching, coaching leadership, or client success roles.
Experience managing coaches or performance teams.
Strong leadership, communication, and organizational skills.
Ability to analyze performance data and identify drivers of high- and low-performing coaches.
Experience with fitness coaching platforms, digital coaching programs, or online communities.
Ability to manage multiple priorities in a fast-paced remote environment.
Deep passion for fitness, coaching, and helping people achieve meaningful results.

Benefits

Comp & perks

Work directly with the founding team
Help build a brand at the intersection of fitness, performance, and technology
Own and scale the growth engine of a rapidly expanding platform
High ownership, high impact, and the opportunity to build something meaningful