Stillfront Group

Junior Community Manager

Stillfront Group

full-time

Posted on:

Origin:  • 🇩🇪 Germany

Visit company website
✨ AI Apply
Manual Apply

Job Level

Junior

Tech Stack

JavaJavaScriptPHP

About the role

  • Engage with our player community across Discord, forums, and social media, ensuring fast, friendly, and informed responses
  • Support community campaigns, events, and initiatives designed to boost player engagement and retention
  • Gather, organize, and share player feedback with the product, marketing, and live ops teams
  • Assist in crafting community content, including announcements, patch notes, guides, and spotlight features
  • Help monitor sentiment, community KPIs, and conversation trends to inform decision-making
  • Assist in moderating community channels, enforcing guidelines, and ensuring a positive player environment
  • Collaborate with cross-functional teams to ensure community voice is embedded in product and marketing decisions
  • Support live event coverage, including in-game activations, livestreams, and special campaigns

Requirements

  • 1–2 years of experience in community management, social media, or related player-facing roles – or demonstrable passion and knowledge of online gaming communities
  • Clear, friendly, and professional written communication skills
  • Strong organizational skills and the ability to manage multiple conversations and tasks at once
  • Proactive and positive attitude – you’re the kind of person who lifts the mood in both community and internal channels
  • Comfortable working with analytics tools to understand engagement patterns
  • Flexible and adaptable in a live service environment where priorities can shift quickly
  • You measure yourself regularly along the lines of: Community growth and engagement metrics; Sentiment trends over time; Participation rates in community events and initiatives; Quality and clarity of player feedback delivered internally
  • NICE TO HAVE: Passion for strategy games, 4X gameplay, or grand strategy titles
  • Experience managing Discord servers or moderating online communities
  • Content creation skills – whether that’s video editing, graphic design, or livestream hosting