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Operations Analyst (Mid-level)
Stefanini BrasilOperations Analyst at Stefanini focusing on business solutions using SAP and Power BI. Collaborating with the team on various operational tasks and client demands.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SAPPower BIExcelanti-fraud analysisinstallment settlementsFGTS fundssupplier order managementpayment processingdata validationnegotiation
Soft Skills
analytical mindsetteamworkattention to detailcommunication skillsprofessional maturityproactivity
Tools & Technologies
Salesforce
Certifications & Qualifications
Bachelor’s degree in Business Administration
Industry Keywords
consortium business rules
About the role
Key responsibilities & impact- Create and release supplier orders in the SAP system;
- Monitor the routine for rejected payments and handle the processing of refunds;
- Analyze and validate alerts generated by the anti-fraud engine;
- Manage Salesforce requests related to area-specific issues;
- Process installment settlements using FGTS funds;
- Assist with negotiations related to excluded quotas.
Requirements
What you’ll need- Bachelor’s degree in Business Administration or a related field (completed or in progress).
- Knowledge of consortium business rules and experience with Power BI.
- Strong knowledge of Excel.
- Analytical mindset, ability to work well in a team, attention to detail, strong communication skills for addressing client requests, professional maturity, and proactivity.
Benefits
Comp & perks- Meal allowance or meal voucher;
- Discounts on courses, universities, and language schools;
- Stefanini Academy — platform with free, up-to-date online courses and certificates;
- Mentoring;
- Benefits club for medical consultations and exams;
- Health insurance;
- Dental insurance;
- Discount club with benefits at top establishments;
- Travel club;
- Pet care benefits/partnership.